At a Glance
- Tasks: Lead maintenance services and ensure compliance with safety standards.
- Company: Partnering with the UK military for top-notch facilities management.
- Benefits: Competitive salary, 25 days leave, private medical cover, and pension contributions.
- Other info: Join a dynamic team with opportunities for professional growth and training.
- Why this job: Make a real impact in a safety-critical environment while developing your leadership skills.
- Qualifications: Experience in maintenance, HNC qualification, and strong IT skills required.
The predicted salary is between 38000 - 42000 € per year.
Your new company partners with the UK military nationally to deliver their facilities management across commercial and residential sites. With values that align with putting the customer first, your new company prides itself on the delivery of all projects, no matter the size.
I am looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the client's contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements, Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets.
Working closely with supply chain partners and site-based teams, you will coordinate day-to-day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time.
A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional work, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially.
As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract.
What you'll need to succeed
You will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management-level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role.
You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety-critical environment.
What you'll get in return
Salary of £38,000-£42,000
25 days annual leave
Single private medical cover
Life assurance 2x annual salary
6% employee matched pension contribution
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Facilities Management- Service Manager in Teddington employer: Hays Specialist Recruitment Limited
As a leading partner to the UK military, our company offers a dynamic work environment where you can make a meaningful impact through facilities management. We prioritise employee growth with comprehensive training opportunities and a strong emphasis on safety and compliance, ensuring that you thrive in your role as a Service Manager. With competitive benefits including a generous salary, private medical cover, and a supportive team culture, we are committed to fostering a workplace where your contributions are valued and recognised.
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Management- Service Manager in Teddington
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience with the military or similar environments. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Since they pride themselves on customer service, think of examples from your past where you went above and beyond for clients. We want to see that you can embody their ethos!
✨Tip Number 3
Showcase your technical skills! Be ready to discuss your experience with CAFM systems and any relevant qualifications. We love candidates who can demonstrate their knowledge and how it applies to the role of Service Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to make a difference in facilities management.
We think you need these skills to ace Facilities Management- Service Manager in Teddington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Service Manager. Highlight your experience in facilities management, especially in planned and reactive maintenance. We want to see how your skills align with the job description!
Showcase Your Qualifications:Don’t forget to mention your HNC or equivalent qualifications and any relevant Health & Safety certifications like SMSTS. We’re looking for candidates who can demonstrate their technical competency and commitment to safety.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've successfully managed projects and built relationships with stakeholders in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to facilities management, especially around planned and reactive maintenance. Be ready to discuss your experience with Health & Safety regulations and any relevant qualifications like SMSTS.
✨Showcase Your Communication Skills
Since this role involves building strong relationships with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed relationships or resolved conflicts in previous roles.
✨Demonstrate Leadership Qualities
As a Service Manager, you'll need to lead by example. Think of instances where you've coached or supervised teams effectively. Be prepared to share how you foster a positive safety culture and ensure high standards of delivery.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about past challenges you've faced in maintenance environments and how you navigated them, particularly regarding compliance and risk management.
