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- Tasks: Supervise repair work in social housing, managing over 15 operatives and contractors.
- Company: Join a contractor focused on delivering excellent service in the social housing sector.
- Benefits: Full-time role with potential for permanent position and competitive pay.
- Why this job: Make a real impact in your community while developing leadership skills in a supportive environment.
- Qualifications: Experience in social housing as a Supervisor or Manager; must have good communication skills.
- Other info: Contract role with Monday-Friday schedule, potential to go permanent by April 2025.
The predicted salary is between 36000 - 60000 £ per year.
Your new company Working for a contractor on a freelance basis – potential role to go temporary – permanent. Working in the Social Housing Sector, supervising repair work. Your new role Working as a Contracts Supervisor, you will be managing over 15 operatives (multi) and contractors to ensure customers receive excellent service on repair work. This is a full-time role based within the Hounslow, Richmond, Teddington and Twickenham areas. Successful candidate duties will include: Scheduling work across the day and week for multi-skilled operatives. Analyse and report on works Monitor the performance of the jobs e.g. how many attended. Ordering of materials Carrying out regular visits and inspections of works Investigate and resolve customer complaints What you’ll need to succeed Experience in social housing sector as a Supervisor or a Manager (Reactive Maintenance) Managing a number of operatives and different skills/trades Be able to pass a Basic DBS Driving Licence (up to 6 points allowed) SSSTS or SMSTS First Aid Good communication skills with customers and team Experience of managing a budget What you’ll get in return This is a contract role, Monday-Friday, 40 hours a week. It potentially may go permanent in April 2025. Good rate of pay. What you need …
Supervisor - Reactive Maintenance Social Housing employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Reactive Maintenance Social Housing
✨Tip Number 1
Fokussiere dich auf deine Erfahrung im sozialen Wohnungsbau. Bereite konkrete Beispiele vor, in denen du erfolgreich ein Team von Handwerkern geleitet hast und wie du Kundenbeschwerden gelöst hast. Das zeigt, dass du die nötigen Fähigkeiten für die Rolle hast.
✨Tip Number 2
Netzwerke mit Fachleuten aus der Branche. Besuche lokale Veranstaltungen oder Online-Foren, um Kontakte zu knüpfen. Oftmals erfährt man über offene Stellen durch persönliche Empfehlungen.
✨Tip Number 3
Informiere dich über die spezifischen Herausforderungen im Bereich der reaktiven Instandhaltung. Zeige in Gesprächen, dass du die Probleme verstehst und Lösungen anbieten kannst, die den Kunden zugutekommen.
✨Tip Number 4
Bereite dich darauf vor, Fragen zu deinem Führungsstil und zur Budgetverwaltung zu beantworten. Überlege dir, wie du dein Team motivierst und gleichzeitig die Kosten im Griff behältst, um die Erwartungen des Unternehmens zu erfüllen.
We think you need these skills to ace Supervisor - Reactive Maintenance Social Housing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the social housing sector, particularly any supervisory roles you've held. Emphasize your skills in managing operatives and your familiarity with reactive maintenance.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in this role and how your background aligns with the responsibilities listed. Mention specific experiences that demonstrate your ability to manage teams and resolve customer complaints effectively.
Highlight Relevant Qualifications: Clearly list your qualifications such as SSSTS or SMSTS certifications, First Aid training, and your driving license status. This will show that you meet the essential criteria for the position.
Showcase Communication Skills: Since good communication is key in this role, provide examples in your application of how you've successfully communicated with customers and team members in past positions. This could be through resolving complaints or coordinating work schedules.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Showcase Your Experience
Make sure to highlight your previous experience in the social housing sector, especially any supervisory or management roles. Be prepared to discuss specific projects you've managed and how you ensured excellent service delivery.
✨Demonstrate Leadership Skills
As a Contracts Supervisor, you'll be managing multiple operatives. Share examples of how you've successfully led teams in the past, including how you handled scheduling and performance monitoring.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as customer complaints or budget management. Think of relevant scenarios from your past experience and how you resolved them effectively.
✨Communicate Clearly
Good communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing technical aspects of maintenance work and your approach to team management.
