At a Glance
- Tasks: Be the friendly face at the Student Information Desk, helping students with their daily queries.
- Company: A vibrant secondary school in Wakefield, dedicated to student support.
- Benefits: Gain valuable experience, work in a supportive environment, and enjoy flexible hours.
- Other info: Join us for a temporary role with potential for future opportunities.
- Why this job: Make a difference in students' lives while developing your communication and organisational skills.
- Qualifications: Experience in customer service or administration is a plus, but enthusiasm is key!
The predicted salary is between 25290 - 30910 £ per year.
Student Information Desk Receptionist Wakefield, West Yorkshire Full-Time | Immediate Start | Until October Half Term We are currently seeking a confident and approachable Student Information Desk Receptionist to join a busy secondary school in Wakefield.
This is a full-time temporary position starting in September and continuing until the October half-term break.
As the first point of contact for students throughout the school day, you will play a key role in supporting pupils with a range of day-to-day enquiries and ensuring the smooth running of the Student Information Desk.
Key
Responsibilities: Acting as the first point of contact for students requiring assistance.
Managing student sign-in and sign-out procedures.
Supporting students with uniform issues and facilitating uniform changes where required.
Managing lost property queries, including receiving and returning items.
Contacting parents/carers on behalf of students when necessary.
Recording and updating student information accurately on school systems.
Providing general administrative support as required.
Maintaining a calm, professional and welcoming environment for students.
- The
- Ideal
- Candidate
Will: Have previous experience in a reception, administration, customer service or school-based role.
Be confident using computers and learning new systems quickly.
Possess excellent communicati...
Student Support Receptionist employer: Hays Specialist Recruitment Limited
Join a forward-thinking IT team where your expertise in Dynamics 365 and Power Platform will be valued and nurtured. We offer a flexible hybrid working environment, a comprehensive benefits package, and ample opportunities for professional growth, ensuring that you can thrive both personally and professionally while contributing to impactful projects. Our collaborative work culture encourages innovation and supports your development as you help shape critical business solutions.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Support Receptionist
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hays Specialist Recruitment Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hays Specialist Recruitment Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Student Support Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hays Specialist Recruitment Limited:Your cover letter is your chance to shine! Tell us why you want to work at Hays Specialist Recruitment Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hays Specialist Recruitment Limited!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
