At a Glance
- Tasks: Support members and customers, manage queries, and enhance user experience on digital platforms.
- Company: A growing financial services organisation supporting over 270 firms across the UK.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Be part of a vibrant workplace with exciting events and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in member support and operations.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 28274 - 34558 £ per year.
Your new company A growing financial services membership organisation proudly supporting over 270 member firms across the UK.
Your new role: Customer and member support Manage the shared support inbox(s) to ensure all queries are addressed with agreed SLA's and logged accurately.
Oversee member portal administration, handling user enquiries to guarantee smooth platform functionality and a positive user experience.
Deliver technical assistance to users by applying basic troubleshooting and problem-solving techniques.
CRM, website and digital systems Maintaining and improving the accuracy of the CRM system by keeping customer records aligned with the company portal and website.
Providing website administrative support, including content changes, document uploads, and bookings management.
Ensuring website features are accurate, functional, and accessible to support business operations and the user experience.
Administration, reporting and compliance Assisting with administration, reporting, and compliance admin for our other lines of business.
Performing general administration tasks as required to support the smooth running of the office and operational processes Events and wider business support Supporting the events team with general administration, including monitoring invitations and responses and assisting with Annual Conference logistics.
Recommending process enhancements or communication improvements where appropriate.
Contributing to the overall developmen...
Business Administrator in Stockton-on-Tees employer: Hays Specialist Recruitment Limited
Join a forward-thinking IT team where your expertise in Dynamics 365 and Power Platform will be valued and nurtured. We offer a flexible hybrid working environment, a comprehensive benefits package, and ample opportunities for professional growth, ensuring that you can thrive both personally and professionally while contributing to impactful projects. Our collaborative work culture encourages innovation and supports your development as you help shape critical business solutions.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Administrator in Stockton-on-Tees
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Hays Specialist Recruitment Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Administrator in Stockton-on-Tees
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Hays Specialist Recruitment Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Hays Specialist Recruitment Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Hays Specialist Recruitment Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Hays Specialist Recruitment Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Hays Specialist Recruitment Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
