At a Glance
- Tasks: Support vulnerable individuals experiencing homelessness and help them achieve independence.
- Company: Join a dedicated Housing Association focused on providing safe accommodation.
- Benefits: Earn £15-£16 per hour with a stable 37-hour week and supportive team.
- Other info: Enjoy a predictable rota and work within a resilient, collaborative team.
- Why this job: Make a real difference in people's lives while developing your crisis management skills.
- Qualifications: Experience in supporting vulnerable adults and strong communication skills required.
The predicted salary is between 31 - 33 € per hour.
A Homeless Support Officer is needed ASAP at a rate of £15-£16 per hour for a full-time position (37 hours per week). An enhanced DBS is required, and the role involves a rolling 6-week rota with lone working.
Your new company will be a dedicated Housing Association providing safe, stable accommodation and personalised support to individuals experiencing homelessness. The service operates across a single scheme made up of HMO units and self-contained flats, offering both on-site and off-site support.
You will be part of a tight, resilient team of five (usually six) who work collaboratively to manage risk, respond to crisis situations, and help residents move towards independence.
Your responsibilities will include:
- Lone working across the scheme and the community
- Managing crisis situations and escalating risks appropriately
- Supporting residents with tenancy sustainment, budgeting, wellbeing, and life skills
- Completing welfare checks, safety checks, and accurate case notes
- Working with partner agencies to secure positive outcomes
- Maintaining professional boundaries and promoting independence
The rota pattern (6-week rolling) is as follows:
- Weeks 1-5: 8am-4pm, 2pm-10pm
- Week 6 (1 in 6 weekends): Mon-Fri: 10am-5:30pm (Thursday = rest day), Sat & Sun: 9am-7pm
What you will need to succeed:
- Experience supporting vulnerable adults, ideally within homelessness, supported housing, or community-based services
- Confidence with lone working, crisis response, and risk management
- Strong communication skills and the ability to build trust with residents
- A resilient, calm, and solution-focused approach
- Ability to work as part of a rota-based team
- Enhanced DBS
What you will get in return:
- £15-£16 per hour (PAYE or Umbrella)
- A stable 37-hour week on a predictable rota
- Support from an experienced, friendly team
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Homelessness Support Officer in Stockport employer: Hays Specialist Recruitment Limited
Join a compassionate Housing Association that prioritises the well-being of its employees while making a meaningful impact in the community. With a supportive and resilient team environment, you will have the opportunity to grow professionally through hands-on experience in crisis management and resident support. Enjoy a stable work schedule with a rolling rota, competitive pay, and the chance to contribute to positive outcomes for individuals experiencing homelessness.
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness Support Officer in Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis management and supporting vulnerable adults. We recommend role-playing with a friend to build your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed crisis situations or supported residents in previous roles. This will help you stand out as a candidate who can handle the challenges of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team and make a difference.
We think you need these skills to ace Homelessness Support Officer in Stockport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with vulnerable adults and crisis management. We want to see how your skills align with the role of a Homeless Support Officer, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting individuals experiencing homelessness. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences that make you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we’ll have all your details in one place!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you understand the role of a Homelessness Support Officer inside out. Familiarise yourself with the responsibilities, especially around crisis management and supporting residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work where you've supported vulnerable adults or managed crisis situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your relevant experience and how it aligns with what the company is looking for.
✨Communicate Clearly
Strong communication skills are key in this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, showing that you can build trust and rapport with residents.
✨Be Ready for Scenario Questions
Expect to be asked about how you'd handle specific crisis situations or support residents with complex needs. Think through potential scenarios beforehand and consider how you would approach them. This will help you feel more prepared and confident during the interview.
