At a Glance
- Tasks: Connect people to the right care and manage service flow effectively.
- Company: Southend City Council, dedicated to promoting choice and independence in care.
- Benefits: Hybrid working options, competitive salary, and a supportive team environment.
- Other info: Opportunity for career growth within a collaborative and impactful team.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic role.
- Qualifications: Degree level education or equivalent experience in brokerage or commissioning.
Your new role Southend City Council are looking to appoint a full-time Brokerage Officer within a 12-month fixed-term contract. This role will sit within the brokerage team, working alongside the Contracts, Quality and Strategic Commissioning teams. The purpose of the Brokerage team is to ensure that they are connecting people to the right care at the right time, offering holistic support packages that meet the service user's needs in a way that promotes choice and independence where possible. They support operational colleagues, as well as Southend Council's partners in health and complex care, offering extensive provider market knowledge and negotiations to ensure cost-effective placements are being offered.
The Brokerage Officer will ensure effective movement of people across pathways and will be required to manage flow and capacity across all services. The new post holder will be responsible for flow management, tracking vacancies, working on block arrangements, reconciliation of supported living as well as void monitoring. Within this position, hybrid working opportunities are available. However, you are required to be on-site at the Civic Centre a minimum of 2 days a week, including every Wednesday.
What you'll need to succeed
To be shortlisted for this position, you must be educated to degree level or have advanced equivalent experience. It is essential that you have experience of working within a brokerage or wider commissioning team and have knowledge of the local health and social care system across Southend, with experience of information, advice and guidance work. You must have proven experience in data management, flow trackers, be able to monitor voids, analyse, interpret, assess data and have experience in strategy, market development, risk management and resource management, as well as be able to critically think, solution seek and mitigate risks. It is essential that you have excellent verbal and written communication skills along with being IT literate (Excel, Word, PowerPoint).
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Brokerage Officer - Fixed Term Contract July 2027 in Southend-on-Sea employer: Hays Specialist Recruitment Limited
Southend City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the community. With opportunities for professional growth and development within the brokerage team, employees benefit from a collaborative environment that values innovation and strategic thinking. The hybrid working model allows for flexibility, ensuring a healthy work-life balance while contributing to essential services in the heart of Southend.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Officer - Fixed Term Contract July 2027 in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector, especially those who know about brokerage roles. A friendly chat can lead to insider info or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the local health and social care system. Be ready to discuss how you can connect people to the right care and promote independence – that’s what they’re looking for!
✨Tip Number 3
Show off your data management skills! Bring examples of how you've used data to track flow and manage resources effectively. This will demonstrate your ability to handle the responsibilities of the Brokerage Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Brokerage Officer - Fixed Term Contract July 2027 in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Brokerage Officer role. Highlight your experience in brokerage or commissioning, and don’t forget to showcase your knowledge of the local health and social care system. We want to see how your skills match what we're looking for!
Showcase Your Skills:When writing your application, emphasise your data management and analytical skills. Mention any experience you have with flow tracking and void monitoring, as these are key aspects of the role. We love seeing candidates who can critically think and solve problems!
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Brokerage Basics
Make sure you brush up on your knowledge of brokerage and commissioning processes. Understand how the local health and social care system operates in Southend, as this will be crucial for demonstrating your expertise during the interview.
✨Showcase Your Data Skills
Since data management is key for this role, prepare to discuss your experience with flow trackers and data analysis. Bring examples of how you've used data to make informed decisions or improve processes in previous roles.
✨Communicate Clearly
Excellent verbal and written communication skills are essential. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like resource management or risk mitigation. Consider preparing a few key points to highlight your communication style.
✨Demonstrate Problem-Solving Abilities
Be ready to showcase your critical thinking and solution-seeking skills. Think of specific scenarios where you've successfully mitigated risks or solved problems in a brokerage or commissioning context, and be prepared to share these examples during the interview.
