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- Tasks: Provide expert support for Windows networks and troubleshoot Azure and Office 365 issues.
- Company: Join a dynamic team in Cardiff, focused on seamless IT operations.
- Benefits: Earn up to £250 per day with potential contract extension.
- Why this job: Great opportunity to enhance your technical skills in a supportive environment.
- Qualifications: Strong background in IT support, especially with Windows, Azure, and Office 365.
- Other info: Immediate start available; referral vouchers for successful referrals.
The predicted salary is between 60000 - 84000 £ per year.
Are you on the lookout for a new role? I’ve got an opportunity that could be of interest to you. We are seeking a highly skilled Senior Help Desk Support professional for a 3-month contract. If you have a strong technical background and experience with Windows networks, Azure, and Office 365. Location: Cardiff onsite Duration: 2-3 months with potential to extend Start Date: ASAP Up to £250 per day Inside IR35 Key Responsibilities: ??? Provide expert support for Windows network environments ?? Manage and troubleshoot issues related to Azure and Office 365 along with things like IPSec, VPN, Hyper-V, Intune, Routers ?? Ensure seamless IT operations and user support requirements. ? Proven experience in a senior help desk or technical support role. ?? In-depth knowledge of Windows networks, Azure, and Office 365. ?? Excellent problem-solving skills and attention to detail. ??? Strong communication skills and ability to work independently. If this is not right for you, but you are looking for something else, please reach out as we have a variety of other roles. We also offer referral vouchers for successful referrals.If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career…
Senior IT Support employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support
✨Tip Number 1
Make sure to brush up on your technical skills related to Windows networks, Azure, and Office 365. Being able to demonstrate your expertise in these areas during the interview will set you apart from other candidates.
✨Tip Number 2
Prepare for common troubleshooting scenarios that you might encounter in a senior help desk role. Having specific examples ready can showcase your problem-solving abilities and experience effectively.
✨Tip Number 3
Familiarize yourself with the latest trends and updates in IT support, especially regarding Azure and Office 365. This knowledge can help you engage in meaningful discussions during the interview.
✨Tip Number 4
Highlight your communication skills and ability to work independently in your conversations. These soft skills are just as important as technical expertise in ensuring seamless IT operations.
We think you need these skills to ace Senior IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your experience with Windows networks, Azure, and Office 365. Use specific examples that demonstrate your technical skills and problem-solving abilities.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with the requirements and express your enthusiasm for the role.
Highlight Relevant Experience: In your application, emphasize any previous roles where you provided senior help desk support or managed IT operations. Mention specific tools and technologies you've worked with, such as IPSec, VPN, Hyper-V, and Intune.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects attention to detail, which is crucial for a technical support role.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Windows networks, Azure, and Office 365 in detail. Highlight specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that test your troubleshooting abilities. Practice articulating your thought process when diagnosing and resolving technical issues.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you may need to assist users who are not tech-savvy.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the team dynamics, the tools they use, and the types of challenges you might face in the role.
