At a Glance
- Tasks: Be the go-to person for residents, ensuring they stay informed and supported during property projects.
- Company: Join a London Local Authority dedicated to improving housing services and community engagement.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Collaborative atmosphere with a focus on community and service excellence.
- Why this job: Make a real difference in residents' lives while enhancing property standards across the borough.
- Qualifications: Experience in housing or customer liaison roles is essential.
The predicted salary is between 29700 - 36300 £ per year.
Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team.
Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.
This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough.
Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.
You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works.
The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service.
What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or con...
Resident Liaison Officer employer: Hays Specialist Recruitment Limited
Join a forward-thinking IT team where your expertise in Dynamics 365 and Power Platform will be valued and nurtured. We offer a flexible hybrid working environment, a comprehensive benefits package, and ample opportunities for professional growth, ensuring that you can thrive both personally and professionally while contributing to impactful projects. Our collaborative work culture encourages innovation and supports your development as you help shape critical business solutions.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
