At a Glance
- Tasks: Assist tenants with repairs, log requests, and liaise with contractors.
- Company: Join a busy Housing Association focused on responsive repairs.
- Benefits: Competitive hourly rate and hybrid working options.
- Other info: Initial 2-3 month contract with potential for extension.
- Why this job: Make a difference in people's homes while gaining valuable experience.
- Qualifications: Previous repairs assistant experience and strong communication skills.
Your new company We are currently recruiting for a Repairs Assistant to join a busy Housing Association on an initial 3-month temporary contract.
This is an excellent opportunity for someone with previous maintenance/repairs assistant experience who enjoys working in a fast-paced environment and supporting the delivery of responsive repairs services.
Your new role Act as a first point of contact for tenants reporting repairs and maintenance issues.
Log and process repair requests accurately within the housing management system.
Liaise with contractors, operatives, and tenants to schedule appointments and monitor progress.
Provide updates to tenants regarding outstanding repairs and maintenance works.
Raise works orders and ensure all associated records are maintained accurately.
Monitor contractor performance and assist with repairs administration.
Handle incoming calls, emails, and correspondence relating to repairs enquiries.
Support the wider housing team as required.
What you'll need to succeed Previous experience in a repairs assistant role.
Experience within social housing, property, repairs, maintenance or construction.
Excellent communication and organisational skills.
Strong IT skills, including experience using Microsoft Office packages.
Ability to manage a busy workload and prioritise effectively.
A professional and customer-focused approach.
What you'll get in return 2-3-month contract initially - likely to be extended Competitive Hourly Rate Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
