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- Tasks: Be the friendly voice on the phone and help customers connect with the right people.
- Company: Join a growing family business known for its excellent client service near Stratford-upon-Avon.
- Benefits: Enjoy a competitive salary and a fun, friendly office environment.
- Why this job: Perfect for those who love customer interaction and want to be part of a supportive team.
- Qualifications: Previous experience in customer service or switchboard roles is a must, along with great communication skills.
- Other info: This role is office-based, ideal for those who thrive in a lively work atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Your new company You will be working for a rapidly expanding family business based on the outskirts of Stratford-upon-Avon. The company has diversified over the years but has always prided itself on the service it offers to clients offering a range of business services. Your new role Working on a busy telephone system, you will be the first point of contact to anyone calling into the business and will be required to provide help and advice to customers and transfer them to the right contacts in the business. As well as dealing with the phone, you will also be dealing with general administration tasks. What you’ll need to succeed You will have previous experience working in a high profile customer service or switchboard role where customer satisfaction comes first. Excellent communication skills are essential, as well as general administrative skills. What you’ll get in return You will receive a competitive salary and a host of benefits. The role is based in the office and offers a fun and friendly working environment. What you need to do now If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career Hays Specialist Recruitment Limited acts as an employment agency for p…
Receptionist employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarize yourself with the company and its services. Understanding their business model and the range of services they offer will help you provide better assistance to customers and demonstrate your genuine interest during the interview.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be the first point of contact, being clear, friendly, and professional on calls is crucial. Consider role-playing scenarios with a friend to build confidence.
✨Tip Number 3
Highlight your previous customer service experience in conversations. Be ready to share specific examples of how you've handled challenging situations or provided exceptional service in past roles.
✨Tip Number 4
Show enthusiasm for the role and the company culture. A friendly and positive attitude can set you apart from other candidates, so make sure to convey your excitement about joining a fun and friendly working environment.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Highlight Customer Service Experience: Make sure to emphasize your previous experience in customer service or switchboard roles. Use specific examples that demonstrate your ability to handle high-pressure situations and ensure customer satisfaction.
Showcase Communication Skills: Since excellent communication skills are essential for this role, include instances where you effectively communicated with clients or colleagues. Mention any relevant training or certifications that support your communication abilities.
Detail Administrative Skills: Include details about your general administrative skills. Mention any software or tools you are proficient in, as well as your ability to manage multiple tasks efficiently.
Tailor Your CV: Customize your CV to align with the job description. Use keywords from the job posting to ensure your application stands out and clearly demonstrates that you are a good fit for the role.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Showcase Your Customer Service Skills
Since this role emphasizes customer satisfaction, be prepared to share specific examples from your previous experience where you successfully handled customer inquiries or resolved issues. Highlighting your ability to maintain a positive attitude under pressure will impress the interviewers.
✨Demonstrate Excellent Communication
As the first point of contact for callers, strong communication skills are crucial. Practice clear and concise responses to common questions and ensure you can articulate your thoughts effectively. This will help convey your suitability for the role.
✨Familiarize Yourself with the Company
Research the company’s services and values before the interview. Understanding their business model and how they prioritize customer service will allow you to tailor your answers and show genuine interest in the position.
✨Prepare for Administrative Questions
Since the role involves general administration tasks, be ready to discuss your organizational skills and any relevant software you’ve used in past positions. Providing examples of how you manage multiple tasks efficiently will demonstrate your capability.
