At a Glance
- Tasks: Deploy and configure Windows 11 laptops while providing hands-on support to users.
- Company: Join a leading independent technology and services provider.
- Benefits: Competitive daily rate and opportunity for professional growth.
- Other info: Active SC Clearance required; dynamic on-site work environment.
- Why this job: Be part of a large-scale project and make a real difference in tech deployment.
- Qualifications: Experience with Windows laptop deployments and strong troubleshooting skills.
The predicted salary is between 41000 - 55000 € per year.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
We are seeking SC-cleared Deployment Engineers to support the Project Manager on-site as part of a large-scale Windows 11 laptop refresh programme. The role will involve deploying new devices, providing hands-on desk side support, and assisting end users with any post-deployment issues to ensure a smooth transition with minimal disruption.
Location: HMNB Devonport - Plymouth
Daily Rate: £19.85/hr PAYE, £25.75/hr UMB
Contract Length: 08th June 2026 till 01st July 2026
Key Responsibilities:
- Deploy and configure Windows 11 laptops in line with project build standards
- Perform device setup, imaging, application installation, and user handover
- Provide on-site desk side support to end users during and after deployment
- Troubleshoot and resolve issues related to:
- Windows 11 OS
- User profiles and access
- Connectivity, peripherals, and applications
- Work closely with the Project Manager to meet rollout schedules and priorities
- Escalate complex issues to relevant support teams where required
- Accurately record deployments, issues, and resolutions
- Ensure devices meet security, compliance, and asset management requirements
Key Requirements:
- Proven experience in Windows laptop deployments or refresh projects
- Strong working knowledge of:
- Windows 10/11
- Desk side / End User Support
- Device configuration and troubleshooting
- Experience supporting users in busy on-site environments
- Ability to communicate clearly with non-technical users
- Comfortable following structured rollout processes and procedures
Additional Information:
- Active SC Clearance (must be current)
- Willingness to work on-site throughout the deployment
- Strong customer service and professional approach
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Technician 3 in Plymouth employer: Hays Specialist Recruitment Limited
Join a dynamic and innovative technology provider that values its employees and fosters a collaborative work environment. At HMNB Devonport in Plymouth, you will benefit from competitive pay rates, a strong focus on professional development, and the opportunity to work on impactful projects like the Windows 11 laptop refresh programme. Our commitment to employee growth and a supportive culture makes us an excellent employer for those seeking meaningful and rewarding careers.
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Technician 3 in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who have experience with Windows deployments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific scenarios where you’ve successfully resolved issues with Windows laptops. We want to see how you think on your feet!
✨Tip Number 3
Show off your customer service skills! During interviews, highlight your experience in providing hands-on support and how you’ve helped users in busy environments. It’s all about making that transition smooth for everyone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team.
We think you need these skills to ace Technician 3 in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows laptop deployments and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your expertise!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technician 3 role. Keep it concise, but make sure to mention your hands-on support experience and customer service skills.
Follow the Application Instructions:When applying, ensure you click 'apply now' on our website and attach your up-to-date CV. We love it when candidates follow instructions, as it shows attention to detail – a key trait for this role!
Be Ready for a Chat:If you have questions or want to discuss your application, don’t hesitate to give us a call. We’re here to help and would love to chat about your career aspirations and how they align with what we do at StudySmarter!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10 and 11, as well as the deployment processes. Be ready to discuss your previous experiences with laptop deployments and how you've tackled any challenges. This will show that you're not just familiar with the tech but can also handle real-world issues.
✨Show Off Your Customer Service Skills
Since this role involves a lot of hands-on support, be prepared to share examples of how you've provided excellent customer service in past roles. Think about specific situations where you helped non-technical users understand complex issues or resolved their problems efficiently.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. During the interview, you might be asked to describe how you'd assist a user with a problem. Being able to communicate effectively with non-technical users is key, so demonstrate your ability to break down complex information.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to the job. For example, how would you handle a user who is frustrated with their new device? Think through your responses ahead of time, focusing on your troubleshooting process and how you would ensure a smooth transition for the user.
