At a Glance
- Tasks: Lead payroll operations, manage complex queries, and drive improvements in governance.
- Company: Join a large public sector organisation undergoing exciting transformation.
- Benefits: Competitive salary, flexible onsite work, and potential for permanent position.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Be the key link between HR and finance, making a real impact on payroll processes.
- Qualifications: Experience in payroll management and strong leadership skills required.
The predicted salary is between 58000 - 64750 € per year.
Location: Bicester 1-2 days per week onsite with free parking
Salary: £58,000 - £64,750
Contract: 12 month Fixed-Term Contract (with potential to become permanent)
We're partnering with a large, complex public sector organisation undergoing transformation within its People Services function. As part of a recent restructure, a newly created opportunity has arisen for a Payroll Operations Interface Lead to act as the critical link between HR, Finance and an outsourced payroll provider.
This is not a traditional Payroll Manager role. Instead, you'll sit at the centre of the operation, driving connectivity, improving governance and shifting the function from a reactive to a more proactive, insight-led model.
Key Responsibilities:
- Act as the primary interface between the organisation and outsourced payroll provider (SBS)
- Manage, escalate and drive resolution of complex payroll queries
- Improve visibility of payroll issues, identifying trends, root causes and systemic challenges
- Lead the operational management of the outsourced payroll provider, ensuring delivery against agreed KPIs and SLAs
- Lead and develop the People Services team, including performance management, development and workforce planning
- Ensure all processes, systems and procedures are effective and efficient
People and Payroll Services Lead employer: Hays Specialist Recruitment Limited
As a leading public sector organisation in Bicester, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. With a focus on professional development and a commitment to transforming our People Services function, we offer unique opportunities for growth and innovation, all while providing the convenience of onsite parking and a supportive environment. Join us to make a meaningful impact in a role that bridges HR and Finance, driving proactive solutions in payroll operations.
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land People and Payroll Services Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in HR or payroll. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but also for their team. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable with common questions and refine your responses, so you can shine when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the best fit.
We think you need these skills to ace People and Payroll Services Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Payroll Operations Interface Lead. Highlight your experience in managing payroll processes and your ability to act as a bridge between HR and finance. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved payroll operations or resolved complex queries in the past. Let us know what makes you tick!
Showcase Your Leadership Skills:Since this role involves leading the People Services team, make sure to highlight your leadership experience. Talk about how you've developed teams, managed performance, and driven change in previous roles. We love seeing proactive leaders!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Payroll Stuff
Make sure you brush up on your payroll knowledge, especially around the specifics of managing outsourced payroll providers. Understand the key performance indicators (KPIs) and service level agreements (SLAs) that are relevant to the role, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your People Skills
Since this role involves leading a team and acting as a bridge between HR, Finance, and the payroll provider, be prepared to discuss your leadership style. Share examples of how you've successfully managed teams or resolved conflicts in the past, highlighting your ability to foster collaboration and drive results.
✨Be Insight-Led
This position is all about shifting from reactive to proactive. Come prepared with examples of how you've used data to identify trends and solve problems in previous roles. This will demonstrate your analytical skills and your commitment to improving processes within the organisation.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s transformation journey and how they envision the role evolving. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values.
