At a Glance
- Tasks: Support vulnerable households with No Recourse to Public Funds and manage accommodation needs.
- Company: Birmingham City Council, a leading local authority dedicated to community support.
- Benefits: Full-time hours, meaningful work, and a supportive team environment.
- Other info: 3-month contract with potential for extension and opportunities for career growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing or safeguarding, strong communication, and organisational skills.
The predicted salary is between 30000 - 35000 € per year.
Your new company Birmingham City Council is one of the largest local authorities in Europe, providing essential services to residents across the city. The Council is committed to safeguarding vulnerable people and meeting its statutory responsibilities while supporting households to achieve greater stability and independence. You will be joining a dedicated team focused on supporting households with No Recourse to Public Funds (NRPF).
Your new role As an NRPF Support Officer, you will be responsible for the day-to-day management and support of households with No Recourse to Public Funds. This role plays a critical part in ensuring accommodation provision, safeguarding oversight, and compliance with statutory duties.
Your responsibilities will include:
- Securing emergency accommodation
- Sourcing and managing longer-term self-contained properties
- Conducting wellbeing and safeguarding checks, escalating concerns to Birmingham Children's Trust where necessary
- Monitoring household stability through occupancy checks
- Managing lettings processes
- Ensuring properties meet health, safety, and compliance standards
- Liaising closely with landlords regarding inspections, repairs, and compliance issues
- Handling complaints and escalations
- Attending evictions when required
- Arranging property hand backs and collections
- Completing a range of administrative tasks including record keeping, data input, reporting, and responding to enquiries from service users and partner agencies
- Supporting households to move towards mainstream housing by signposting them to make a Part 7 homelessness application once Leave to Remain has been granted
What you'll need to succeed To be successful in this role, you will need:
- Experience working in housing, homelessness, safeguarding, or a related support role
- An understanding of NRPF households and safeguarding responsibilities
- Strong organisational and communication skills
- The ability to manage challenging situations, complaints, and escalations
- Good administrative skills with attention to detail
- A full UK driving licence
- Access to your own vehicle and willingness to add business insurance once a start date is confirmed
What you'll get in return In return, Birmingham City Council offers:
- A 3-month ongoing contract with the potential for extension
- Full-time hours, Monday to Friday, 9am-5pm
- The opportunity to make a meaningful difference supporting vulnerable households
- Experience working within a large, respected local authority
- A supportive team environment focused on safeguarding and compliance
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
NRPF Officer employer: Hays Specialist Recruitment Limited
Birmingham City Council is an exceptional employer, offering a supportive work culture that prioritises the welfare of vulnerable households. Employees benefit from a meaningful role within a large, respected local authority, with opportunities for professional growth and development while making a tangible impact in the community. The Council fosters a collaborative environment where staff are encouraged to thrive, ensuring that every team member plays a vital part in safeguarding and supporting those in need.
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land NRPF Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing and safeguarding sectors. Attend local events or join online forums where you can connect with professionals who might have insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching Birmingham City Council and its initiatives. Show that you understand their commitment to supporting NRPF households and be ready to discuss how your experience aligns with their goals.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing challenging situations and safeguarding responsibilities. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that NRPF Officer role.
We think you need these skills to ace NRPF Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing, homelessness, or safeguarding. We want to see how your skills match the NRPF role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting vulnerable households and how your background makes you a great fit for the team at Birmingham City Council.
Showcase Your Organisational Skills:Since this role involves managing various tasks, make sure to highlight your organisational abilities. We love seeing examples of how you've successfully juggled multiple responsibilities in past roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of an NRPF Officer. Familiarise yourself with the challenges faced by households with No Recourse to Public Funds and the safeguarding measures in place. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work in housing, homelessness, or safeguarding. Think about situations where you've managed challenging complaints or escalations. Being able to articulate these experiences will highlight your suitability for the role and your problem-solving skills.
✨Communication is Key
As an NRPF Officer, you'll need strong communication skills. Practice how you would explain complex issues clearly and concisely. Be ready to discuss how you would liaise with landlords and partner agencies, as well as how you would handle sensitive conversations with service users.
✨Be Organised
Demonstrate your organisational skills during the interview. Bring a notebook with questions prepared for them, and be ready to discuss how you manage your time and administrative tasks. Showing that you can keep track of multiple responsibilities will reassure them that you can handle the demands of the role.
