At a Glance
- Tasks: Manage schedules for engineers and coordinate maintenance work with clients and contractors.
- Company: Join a dynamic team focused on efficient facilities management.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Fast-paced environment with a focus on teamwork and performance.
- Why this job: Be the backbone of operations, ensuring smooth service delivery and client satisfaction.
- Qualifications: Strong organisational skills and experience in facilities management preferred.
The predicted salary is between 22950 - 28050 £ per year.
The Scheduler will be responsible for managing incoming calls, high levels of planned maintenance and reactive maintenance work coming through from external clients.
Reporting to the Operations Delivery Supervisor, to work as part of the Contract Management Team, carrying out the duties below.*Schedule PPM's for Engineers.*Schedule work orders with engineers*Scheduling responsive repairs; liaising with tenants, clients, contractors and external parties.*Scheduling work across all stated contracts*Reacting to emergencies raised by the client and overseeing the engineer's attendance*Plan efficiencies of location and response time improvements*Schedule PPM's / WAF's to Subcontractors.*Taking ownership of daily workload*Diagnose technical abilities*Handling customer complaints or queries via telephone, email or letter.*Manage completion of PPM's Manage completion of reactive tasks*Manage "Soft Service" Contractors; Window Cleaning, Security, Grounds and Gardens, Pest Control.*Control and issue an engineer's uniform.
Client liaison Occasion support to ACM, CM *Production of monthly performance report.*Management of contract performance schedule.*Chasing subcontractors' reports/schedules*To achieve the team's agreed performance targets and ensure that SLA's are met IT Knowledge -o MS Officeo CAFM Systems Facilities Management experience *Experience of working in financial performance penalties*Strong organisation skills a...
Scheduler/Administrator in Nottingham employer: Hays Specialist Recruitment Limited
Join a forward-thinking IT team where your expertise in Dynamics 365 and Power Platform will be valued and nurtured. We offer a flexible hybrid working environment, a comprehensive benefits package, and ample opportunities for professional growth, ensuring that you can thrive both personally and professionally while contributing to impactful projects. Our collaborative work culture encourages innovation and supports your development as you help shape critical business solutions.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
