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- Tasks: Maintain and repair telehandlers at customer sites, ensuring top performance and safety.
- Company: Reputable company known for quality service and investing in its people.
- Benefits: Competitive salary, 25 days holiday, ongoing training, and employee discounts.
- Other info: Enjoy a dynamic role with travel opportunities and a focus on safety and collaboration.
- Why this job: Gain hands-on experience with modern machinery while building strong customer relationships.
- Qualifications: Experience in repairing plant equipment; mechanical qualification is a plus.
The predicted salary is between 30000 - 40000 £ per year.
With a long-standing heritage and a reputation for quality, reliability, and customer service, the business specialises in the hire, service, and support of telehandlers and related equipment. The company places strong emphasis on investing in its people, offering specialist training on modern machinery and fostering a culture focused on safety, collaboration, and continuous improvement. Customers are at the heart of everything they do, with tailored solutions designed to maximise on-site productivity and build long-term partnerships.
Your new role:
- As a Field Service Engineer, you will play a critical role in ensuring the reliability, performance, and safety of a fleet of material handling equipment, including telehandlers.
- Working directly at customer sites, you will deliver high-quality maintenance, servicing, and repair support while acting as a professional and trusted representative of the business.
- Carrying out planned maintenance and servicing on hire machinery at customer locations.
- Responding to breakdowns and delivering efficient, high-quality repairs.
- Diagnosing and resolving mechanical and technical faults on-site.
- Providing excellent customer service and building strong working relationships.
- Working closely with operations and support teams to improve service delivery.
- Accurately completing service reports, repair documentation, and customer records.
This role offers a high level of autonomy, variety, and exposure to a wide range of modern equipment and working environments.
- Proven experience repairing and servicing plant or material handling equipment, including telehandlers.
- A recognised mechanical qualification in plant, agricultural, or similar engineering (desirable but not essential).
- Willingness to travel to customer sites as required.
- A full, valid driving licence.
Competitive salary and pension scheme, ~25 days' holiday plus bank holidays, with the option to buy more, ongoing training and development, including specialist equipment training, life assurance and wellbeing benefits, free tool hire and cycle to work scheme, access to a wide range of employee discounts and reward schemes.
Night Field Service Engineer employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Field Service Engineer
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and the specific equipment they work with. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about your past experiences and how they relate to the role. We want you to shine and show off your skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Night Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with telehandlers and similar equipment. We want to see how your skills match the role, so don’t be shy about showcasing your mechanical qualifications and any relevant training you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our culture of safety and collaboration. We love seeing genuine enthusiasm!
Showcase Your Customer Service Skills: Since customer service is at the heart of what we do, make sure to include examples of how you've built strong relationships in previous roles. We want to know how you handle challenges and keep customers happy!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to join our team. Don’t miss out!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Equipment
Familiarise yourself with the types of telehandlers and material handling equipment the company uses. Brush up on your technical knowledge and be ready to discuss specific models, their features, and common issues. This shows you’re not just a candidate but someone who genuinely understands the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you diagnosed and resolved mechanical faults. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think on your feet and provide high-quality repairs under pressure.
✨Emphasise Customer Service
Since customer relationships are key in this role, be ready to share instances where you’ve gone above and beyond for clients. Highlight your communication skills and how you build rapport with customers, as this is crucial for maintaining long-term partnerships.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, training opportunities, and expectations for the role. This not only shows your interest but also helps you gauge if the company aligns with your career goals and values.