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- Tasks: Support customers in improving financial wellbeing and navigating welfare benefits.
- Company: Social housing organisation in Manchester with a focus on community support.
- Benefits: Competitive hourly rate, weekly pay, and flexible payment options.
- Other info: Hybrid role with opportunities for professional growth and networking.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in welfare benefits and strong communication skills required.
The predicted salary is between 38540 - 42016 £ per year.
We are recruiting for the role of Money/Welfare Advice Specialist in social housing in Manchester. Experience in a similar role is essential. This is a temp role until June, hybrid with 2 days in the office (occasional travel for meetings may be required) and Monday to Friday hours. The hourly rate is between £18.50 and £20.20 with the option to be paid PAYE or Umbrella.
You'll play a key part in supporting customers to improve their financial wellbeing, maximise their income and sustain their tenancies. Working closely with neighbourhood teams and external partners, you'll provide practical, person-centred money advice that helps residents navigate welfare benefits, manage debt and build long-term financial stability.
What you'll need to succeed:
- A solid understanding of welfare benefits, income-related legislation and housing processes.
- Experience supporting vulnerable customers in challenging situations.
- Confidence in working independently, managing referrals, advocating for residents and building strong partnerships with agencies such as DWP, local authorities and community services.
- Strong communication, problem-solving and IT skills.
What you'll get in return:
- Weekly Pay
- Hourly Rate
- Option to be paid PAYE or Umbrella
If you're interested in this role, click 'apply now' to proceed.
Money / Welfare Advice Specialist employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Money / Welfare Advice Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Money/Welfare Advice Specialist roles and practice your answers. We want you to showcase your experience and how you can help residents improve their financial wellbeing.
✨Tip Number 3
Show off your skills! Bring along examples of how you've supported vulnerable customers in the past. Whether it's managing referrals or advocating for residents, we want to see how you’ve made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about landing this role with us.
We think you need these skills to ace Money / Welfare Advice Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in money and welfare advice. We want to see how you've helped customers before, so include specific examples that show your skills in navigating welfare benefits and managing debt.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting vulnerable customers and how your background makes you a perfect fit for this role. Keep it personal and engaging!
Showcase Your Communication Skills: Since strong communication is key in this role, make sure to demonstrate your ability to convey complex information clearly in your application. We love seeing candidates who can articulate their thoughts well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits and income-related legislation. Being able to discuss specific policies and how they impact residents will show that you're not just familiar with the theory, but you can apply it in real-life situations.
✨Showcase Your Experience
Prepare examples from your past roles where you've supported vulnerable customers. Think about challenges you faced and how you overcame them. This will demonstrate your problem-solving skills and ability to advocate for residents effectively.
✨Communication is Key
Practice articulating your thoughts clearly and confidently. Since strong communication skills are essential for this role, consider doing mock interviews with a friend or family member to refine your delivery and ensure you come across as approachable and knowledgeable.
✨Build Connections
Research the organisations you'll be working with, like DWP and local authorities. Understanding their processes and how they interact with social housing will help you answer questions about collaboration and partnership-building during the interview.