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- Tasks: Support customers in their homes, ensuring safety and independence through wellbeing visits and emergency response.
- Company: Join a dedicated social housing client making a difference in the community.
- Benefits: Gain valuable experience, flexible hours, and the chance to make a real impact.
- Other info: Driving licence and own vehicle required; great opportunity for personal growth.
- Why this job: Be a vital part of your community, helping others live safely and independently.
- Qualifications: Experience in supported living or similar roles is essential.
The predicted salary is between 24000 - 30000 £ per year.
We're currently a Mobile Support Officer in Crewe on behalf of our social housing client, for a minimum of 3 months on a 35-hour per week contract. This is a community-based role, so a driving licence, access to your own vehicle and business insurance are essential. This is an excellent opportunity for candidates with backgrounds in Sheltered Housing, Retirement Living, Supported Housing or Independent Living who enjoy a varied, people-focused role supporting customers to remain living safely and independently within their own homes.
Key responsibilities:
- Provide a flexible Supported Living service across a defined geographical area
- Carry out wellbeing visits, reviews and updates to support plans
- Install, maintain and remove portable emergency alarm equipment
- Respond to emergency alerts and service-related incidents across the patch
- Complete risk assessments linked to health, fall prevention, lifestyle and housing conditions
- Signpost or refer customers to internal teams, family members or external agencies
- Advocate for customers who may find it difficult to represent their own needs
- Maintain accurate manual and electronic records
- Act as an ambassador for the organisation and uphold safeguarding responsibilities
What you'll need to succeed:
Experience of working in a retirement, independent, or supported living setting.
Mobile Support Officer employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work in roles similar to Mobile Support Officer. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to supported living. Think about your experiences in Sheltered Housing or Independent Living and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence!
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've made a difference in someone's life. This will highlight your people-focused approach and commitment to supporting customers in their homes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Mobile Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supported living or similar roles. We want to see how your background aligns with the responsibilities of a Mobile Support Officer, so don’t hold back on showcasing relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting customers in their homes and how your experience makes you a perfect fit for this role. Keep it personal and engaging!
Showcase Your People Skills: Since this role is all about connecting with people, make sure to highlight your communication and interpersonal skills. We love candidates who can advocate for others and build strong relationships, so let that shine through in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you understand the role of a Mobile Support Officer inside out. Familiarise yourself with the key responsibilities like conducting wellbeing visits and responding to emergency alerts. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
If you've worked in sheltered housing or supported living before, be ready to share specific examples of your experience. Talk about how you've helped customers maintain their independence or any challenges you've overcome in similar roles. This will demonstrate your suitability for the job.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to think on your feet. For instance, they might ask how you'd handle an emergency alert or support a customer who struggles to express their needs. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows that you're engaged and serious about making a positive impact in the community.