At a Glance
- Tasks: Provide top-notch IT support and maintain cloud platforms for schools.
- Company: Join a values-led multi-academy trust focused on community impact.
- Benefits: Competitive salary, generous holiday, pension scheme, and lifestyle discounts.
- Other info: Be part of a supportive team with great development opportunities.
- Why this job: Make a difference in education while growing your IT skills.
- Qualifications: Experience in IT support, especially in educational settings.
The predicted salary is between 31000 - 32000 € per year.
Your new company: This is a large, established multi-academy trust operating across multiple regions, serving a diverse range of primary and secondary schools, now consisting of around 40 academies. The trust is values-led, with a strong commitment to inclusion, collaboration and community impact, and has a track record of sustainable growth and educational improvement. The trust operates a centralised model, providing strategic leadership and shared services while empowering schools to focus on high-quality teaching and learning. Digital systems and IT services play a critical role in enabling this model, supporting curriculum delivery, safeguarding, compliance, and operational efficiency at scale. With significant pupil numbers, a broad geographic footprint and a mature governance structure, the trust places increasing emphasis on robust infrastructure, cyber security, and forward-looking digital strategy to support both current operations and future development.
Your new role: Reporting to the Regional IT Manager, they are looking to appoint an IT Engineer to join their established team at their Walkden site, providing a high level of IT support to end users. Working as part of the central IT team, you will help maintain a secure, reliable and scalable cloud environment that supports teaching, learning and business operations across the Trust.
- Supporting the day-to-day operation of cloud platforms (primarily Microsoft 365 and Azure)
- Monitoring system performance and responding to incidents and service requests
- Contributing to projects, upgrades and the ongoing development of Trust-wide cloud services
This is an exciting opportunity for an experienced IT Technician or IT Engineer to work for a forward-thinking organisation where there will be further opportunities for growth and development.
What you'll need to succeed: In order to be successful in securing this position, you will ideally have experience providing IT support in an educational setting, whether this be working for a school or college, or working for a managed service provider supporting the sector. You will have a passion for providing a high level of IT service, working face to face with end users and promoting the use of technology in the classroom. Excellent communication and relationship building skills are required, as well as a proactive approach to IT support.
What you'll get in return: In return, you will be joining a well-established central IT team where you will be fully supported upon joining the trust, and where you will also have access to further development and training. You will receive a competitive salary of between £31,000 and £32,000 and receive the trust's generous benefits package, which will include a local government pension scheme, 31 days holiday (plus bank) and various lifestyle and retail discounts and benefits.
Remote - IT support Engineer in Manchester employer: Hays Specialist Recruitment Limited
Join a values-led multi-academy trust that prioritises inclusion, collaboration, and community impact, while offering a supportive work culture for IT professionals. With a strong commitment to employee growth, you will have access to ongoing training and development opportunities, alongside a competitive salary and generous benefits package, including 31 days of holiday and a local government pension scheme. This role at the Walkden site not only allows you to contribute to meaningful educational improvements but also positions you within a forward-thinking organisation that values robust digital infrastructure and innovation.
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote - IT support Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or IT community. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Show off your skills! If you’ve got experience with Microsoft 365 and Azure, make sure to highlight that in conversations. Consider setting up a demo or sharing a project you’ve worked on to demonstrate your expertise.
✨Tip Number 3
Prepare for the interview by researching the trust’s values and recent projects. Tailor your responses to show how your passion for IT support aligns with their commitment to inclusion and community impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals who are eager to make a difference in the educational landscape.
We think you need these skills to ace Remote - IT support Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT support role. Highlight your experience in educational settings and any specific skills related to Microsoft 365 and Azure. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter should reflect your passion for IT support and your commitment to enhancing the learning environment. Share examples of how you've successfully supported end users in the past, as this will resonate with us.
Showcase Your Communication Skills:Since excellent communication is key, make sure your application reflects your ability to build relationships. Use clear and concise language, and don’t hesitate to share instances where you’ve effectively communicated technical information to non-technical users.
Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also ensures that your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and Azure, as these are key platforms for the role. Be ready to discuss your experience with cloud services and how you've used them to support educational environments.
✨Showcase Your Communication Skills
Since this role involves working closely with end users, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with non-technical staff or students to resolve IT issues.
✨Demonstrate Your Proactive Approach
Prepare to share instances where you've taken the initiative in IT support. Whether it’s implementing a new system or improving existing processes, showing that you can think ahead will impress the interviewers.
✨Align with Their Values
Research the trust's commitment to inclusion and community impact. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of enhancing teaching and learning through technology.
