Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Guide colleagues in transitioning from Zoom to Microsoft Teams with demos and support.
- Company: Leading independent technology and services provider based in Manchester.
- Benefits: Competitive pay rates, flexible hours, and a supportive work environment.
- Other info: Short-term contract with potential for future opportunities.
- Why this job: Be the go-to person for helping others embrace new tech and boost their confidence.
- Qualifications: Strong knowledge of Microsoft Teams and excellent communication skills.
The predicted salary is between 31000 - 41000 £ per year.
Join a leading independent technology and services provider as a Technician.
Job Overview:
- Location: Manchester
- Contract: 28th May'26 - 3rd July'26
- Pay Rates:
- Umbrella Rate: £19.33/hour (via a Hays approved umbrella company)
- PAYE Basic Rate: £14.90/hour
Key Responsibilities:
- Be proactive with a visible and approachable presence to answer questions (not technical troubleshooting).
- Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks.
- Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools).
- Share tips and best practices for effective use of Teams.
- Encourage engagement and confidence in using Teams for daily work.
- Record all assistance provided to colleagues.
Skills & Experience:
- Strong knowledge of Microsoft Teams features and functionality.
- Ability to communicate clearly and educate users in a friendly, non-technical way.
- Familiarity with Zoom to explain migration differences.
- Comfortable presenting and engaging with both in-person and remote audiences via Teams.
- Excellent interpersonal and facilitation skills.
How to Apply:
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Monitoring Technician in Manchester employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monitoring Technician in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your presentation skills! Since this role involves delivering demos and engaging with colleagues, it’s crucial to be comfortable speaking in front of others. Grab a friend or family member and run through your pitch to build confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you’re engaged and eager to learn more about the role and the team. Think about what you want to know regarding their transition from Zoom to Teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you every step of the way, so don’t hesitate to reach out if you need any assistance.
We think you need these skills to ace Monitoring Technician in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technician 2 role. Highlight your experience with Microsoft Teams and Zoom, and showcase any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be friendly and engaging, just like we are at StudySmarter, and don’t forget to mention your passion for helping others with tech.
Show Off Your Communication Skills: Since this role involves educating users, make sure your application reflects your strong communication skills. Use clear and concise language, and if possible, include examples of how you've successfully communicated complex ideas in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and ensures your application gets to the right place. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Tech
Make sure you brush up on your knowledge of Microsoft Teams and Zoom. Be ready to discuss the differences between the two platforms, as well as share tips on how to use Teams effectively. This will show that you're not just familiar with the tools, but that you can also educate others about them.
✨Practice Your Presentation Skills
Since you'll be delivering demos and engaging with both in-person and remote colleagues, practice presenting your material. Use a friend or family member as your audience to get comfortable with your delivery and ensure you can explain concepts clearly and confidently.
✨Be Approachable
During the interview, demonstrate your interpersonal skills. Show that you can be friendly and approachable, as this role requires you to assist colleagues and encourage their engagement. A positive attitude can go a long way in making a great impression.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might want to ask about the team dynamics or how success is measured in this position, which can also give you valuable insights into what they’re looking for.