Legal Manager in Manchester

Your new company

Join a well-established, professional organisation operating across the UK and Ireland. This organisation works to improve mental health outcomes by promoting research, supporting best practice, and upholding high professional standards. As part of their continued growth, they are strengthening their complaints and disciplinary functions to ensure fairness, integrity and public confidence in their processes.

Your new role

In this position, you will provide expert legal guidance across the organisation's complaints and disciplinary processes. You will play a leading role in ensuring that cases are handled with consistency, fairness and compliance, while supporting panels, hearings and multidisciplinary colleagues.

Key responsibilities include:

• Providing legal and procedural advice to Panels and the Complaints Team in line with regulatory frameworks.
• Advising on matters related to law, evidence, human rights, equality, and the principles of natural justice.
• Delivering clear procedural advice during hearings and panel meetings.
• Reviewing complaints and assessing remit and potential breaches of professional standards.
• Overseeing casework quality, accuracy and compliance with internal policies and external accreditation requirements.
• Drafting and reviewing determinations, recommendations and legally robust outcome letters.
• Collaborating with internal and external individuals to support case preparation, including evidence management and witness coordination.
• Line managing members of the Complaints Team.
• Contributing to continuous improvement, policy development and organisational governance.
• Delivering legal and regulatory training to panel members and staff.
• Ensuring compliance with data protection, confidentiality, safeguarding and equality legislation.

What you'll need to succeed

• Qualification as a Solicitor, Barrister, Advocate or Chartered Legal Executive (FCILEx) in the UK.
• Proven experience in regulatory, disciplinary, tribunal or court processes, including complaints handling or professional misconduct investigations.
• Strong leadership and staff management experience.
• Excellent legal drafting, analytical and written communication skills.
• A strong understanding of data protection, confidentiality and professional ethics.
• Knowledge of human rights, equality and safeguarding principles in a regulatory setting.
• Strong IT literacy, including Microsoft 365.
• Ability to work collaboratively and constructively within a multidisciplinary team.
• 3-5+ years PQE desirable, although candidates with less PQE and significant pre-qualification regulatory experience are welcome.

Desirable experience includes:

• Working with professional regulators (e.g. HCPC, GMC, NMC) or PSA-accredited registers.
• Background within psychotherapy, counselling, mental health or wider healthcare settings.

What you'll get in return

• Starting at £62,000 FTE (£50,270 per annum)
• 30 days' annual leave plus bank holidays (pro-rata)
• BUPA private healthcare
• Salary sacrifice scheme and up to 5% employer pension contribution
• Flexible working, including flexitime
• Fully remote role with occasional travel to the organisation's head office
• Opportunities for ongoing professional development and involvement in governance and policy work

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.