At a Glance
- Tasks: Support housing operations, manage applications, and liaise with customers.
- Company: Join a well-established social housing provider in the North West.
- Benefits: Flexible working hours, weekly pay, and immediate start available.
- Other info: Hybrid role with opportunities for professional growth.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing administration and strong communication skills.
The predicted salary is between 25000 - 30000 € per year.
We are recruiting for an experienced Housing Assistant to join the Lettings team for 6 months temp covering sick leave. The role is hybrid, with monthly meetings at Guilmore House and occasional training in Warrington. You'll work 35 hours per week with flexibility around core hours. Start ASAP, with interviews held via teams.
Your new company: You'll be joining a well-established social housing provider known for delivering safe, well-managed services across the North West. The team supports customers through allocations, applications, tenancy management and day-to-day housing operations, with a strong focus on accuracy, customer care and efficient service delivery.
Your new role: You'll provide essential support across the housing function, including:
- Housing applications - processing, verifying information, updating records
- Allocations & bandings - supporting CBL processes, Manchester Move, shortlisting and customer updates
- CBL systems - maintaining accurate data, monitoring bids, ensuring compliance
- Finance admin - raising invoices, POs, sundry payments, updating finance systems
- General administration - data entry, tracking, reporting, inbox management
- Customer liaison - gathering missing information, responding to queries, supporting smooth tenancy processes
What you'll need to succeed:
- Experience in housing administration, allocations, CBL or similar
- Confident using housing management systems and finance platforms
- Strong accuracy, organisation and data-tracking skills
- Ability to work independently while staying connected to the wider team
- Excellent communication skills and a proactive approach to problem-solving
What you'll get in return:
- Flexible working
- Weekly pay
- Option to be paid PAYE or Umbrella
- Immediate start
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Assistant in Manchester employer: Hays Specialist Recruitment Limited
Join a reputable social housing provider that prioritises employee well-being and professional development. With a flexible hybrid working model and a supportive team culture, you'll have the opportunity to enhance your skills while making a meaningful impact in the community. Enjoy benefits like weekly pay and the option for immediate start, all within a dynamic environment focused on delivering exceptional housing services across the North West.
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Assistant in Manchester
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website for the best chance! We want to see your application directly, and it helps us keep track of all candidates. Plus, it’s super easy to do!
We think you need these skills to ace Housing Assistant in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing administration and allocations. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Housing Assistant role. We love seeing enthusiasm and a proactive approach, so let your personality come through.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of housing administration and the specific systems mentioned in the job description. Familiarise yourself with CBL processes and any relevant finance platforms, as this will show that you're ready to hit the ground running.
✨Showcase Your Skills
Prepare examples that highlight your accuracy, organisation, and data-tracking skills. Think of situations where you've successfully managed housing applications or resolved customer queries, as these will demonstrate your capability to handle the role effectively.
✨Be Proactive
During the interview, adopt a proactive approach to problem-solving. Share instances where you've taken the initiative to improve processes or support your team. This will resonate well with the company's focus on efficient service delivery.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would liaise with customers and manage their queries, as this will reflect your understanding of the importance of customer care.
