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- Tasks: Guide colleagues in transitioning from Zoom to Microsoft Teams with demos and best practices.
- Company: Leading independent technology and services provider based in Manchester.
- Benefits: Competitive pay rates, flexible hours, and a supportive work environment.
- Other info: Short-term contract with potential for future opportunities.
- Why this job: Be the go-to person for helping others embrace new tech and enhance collaboration.
- Qualifications: Strong knowledge of Microsoft Teams and excellent communication skills.
The predicted salary is between 31000 - 41000 £ per year.
Join a leading independent technology and services provider as a Technician 2.
Job Overview:
- Location: Manchester
- Contract: 28th May'26 - 3rd July'26
- Pay Rates: Umbrella Rate: £19.33/hour (via a Hays approved umbrella company), PAYE Basic Rate: £14.90/hour
- Hours: 37.5 hours a week, Monday - Friday, 9:00 AM - 5:30 PM
Key Responsibilities:
- Be proactive with a visible and approachable presence to answer questions (not technical troubleshooting).
- Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks.
- Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools).
- Share tips and best practices for effective use of Teams.
- Encourage engagement and confidence in using Teams for daily work.
- Record all assistance provided to colleagues.
Skills & Experience:
- Strong knowledge of Microsoft Teams features and functionality.
- Ability to communicate clearly and educate users in a friendly, non-technical way.
- Familiarity with Zoom to explain migration differences.
- Comfortable presenting and engaging with both in-person and remote audiences via Teams.
- Excellent interpersonal and facilitation skills.
How to Apply:
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Experienced Monitoring Technician in Manchester employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Monitoring Technician in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and keen to learn more about the role and the company. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
After the interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows your enthusiasm for the position. And remember, if you want to apply for this role, do it through our website for the best chance!
We think you need these skills to ace Experienced Monitoring Technician in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technician 2 role. Highlight your experience with Microsoft Teams and Zoom, as well as any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves educating others, it's crucial to showcase your communication skills in your application. Use clear and friendly language to demonstrate how you can engage with colleagues and make them feel confident using Teams.
Be Proactive in Your Cover Letter: In your cover letter, express your enthusiasm for the role and how you plan to be a proactive presence on-site. We love candidates who take initiative, so let us know how you would approach helping others during the transition from Zoom to Teams.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Teams and Zoom. Be ready to discuss the key differences and how to help others transition smoothly. This will show that you're not just familiar with the tools, but that you can also educate others effectively.
✨Practice Your Presentation Skills
Since you'll be delivering demos and engaging with both in-person and remote colleagues, practice your presentation skills. Use a friend or family member as your audience and get comfortable explaining features clearly and confidently.
✨Be Approachable and Engaging
During the interview, demonstrate your interpersonal skills. Show that you can be friendly and approachable, as this role requires you to encourage engagement and build confidence in using Teams. A positive attitude goes a long way!
✨Prepare for Scenario Questions
Think about potential scenarios you might face while helping colleagues transition to Teams. Prepare answers on how you would handle questions or concerns they might have. This will showcase your problem-solving skills and readiness for the role.