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For Companies At a Glance
- Tasks: Be the friendly face for students and staff, handling enquiries and providing support.
- Company: Join a supportive team at a teaching venue in Lowestoft.
- Benefits: Flexible part-time hours and valuable experience in customer service.
- Other info: Opportunity for personal growth in a dynamic educational environment.
- Why this job: Make a difference by helping students navigate their academic journey.
- Qualifications: Customer service experience and a passion for supporting others.
The predicted salary is between 12 - 15 £ per hour.
My client is seeking a part-time Student Liaison Administrator to provide a professional, welcoming first point of contact for students and staff at a teaching venue in Lowestoft. This is a varied, customer-facing role combining reception duties, enquiry handling and administrative support.
Responsibilities include:
- Acting as the first point of contact via reception, email and telephone
- Managing enquiries and signposting to relevant services
- Supporting student services bookings and attendance monitoring
Experience required:
- Experienced in a front-line customer service role
This temporary part-time role may involve lone working and an Enhanced DBS check is required.
Locations
Student Support Worker (Temporary) in Lowestoft, Suffolk employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Worker (Temporary) in Lowestoft, Suffolk
✨Tip Number 1
Make sure you research the organisation before your interview. Knowing their values and how they support students can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and student support. We all know that confidence is key, so rehearsing your answers can help you feel more at ease when it’s time to shine.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the role and the team you'll be working with.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Student Support Worker role.
We think you need these skills to ace Student Support Worker (Temporary) in Lowestoft, Suffolk
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service roles. We want to see how you've handled enquiries and provided support, as this is key for the Student Support Worker position.
Tailor Your Application: Don’t just send a generic application! We love it when you customise your CV and cover letter to reflect the specific skills and experiences that match the job description. It shows us you’re genuinely interested!
Be Professional Yet Approachable: Since you'll be the first point of contact, it's important to convey a friendly yet professional tone in your written application. We want to see that you can balance professionalism with a welcoming attitude.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Support Worker. Familiarise yourself with the key tasks like managing enquiries and providing administrative support. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be ready to share examples from your past experiences where you've excelled in customer service. Think about specific situations where you handled enquiries effectively or provided excellent support, as this will highlight your suitability for the position.
✨Prepare for Lone Working Questions
Given that the role may involve lone working, be prepared to discuss how you manage your time and responsibilities independently. Think of examples where you've successfully worked alone and how you ensured effective communication with your team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of enquiries you might handle, or how success is measured in this role. This shows your genuine interest and helps you assess if the job is the right fit for you.