Student Support Assistant - Part-time in Lowestoft, Suffolk

Student Support Assistant - Part-time in Lowestoft, Suffolk

Lowestoft +1 Part-Time 12 - 15 € / hour (est.) No home office possible
Hays Specialist Recruitment Limited

At a Glance

  • Tasks: Be the friendly face for students and staff, handling enquiries and providing support.
  • Company: Join a supportive team at a teaching venue in Lowestoft.
  • Benefits: Flexible part-time hours, gain valuable experience, and enhance your customer service skills.
  • Other info: Opportunity for personal growth in a dynamic educational environment.
  • Why this job: Make a difference in students' lives while developing your professional skills.
  • Qualifications: Experience in customer service and a passion for helping others.

The predicted salary is between 12 - 15 € per hour.

My client is seeking a part-time Student Liaison Administrator to provide a professional, welcoming first point of contact for students and staff at a teaching venue in Lowestoft. This is a varied, customer-facing role combining reception duties, enquiry handling and administrative support.

Responsibilities include:

  • Acting as the first point of contact via reception, email and telephone
  • Managing enquiries and signposting to relevant services
  • Supporting student services bookings and attendance monitoring

Experience required:

  • Experienced in a front-line customer service role

This temporary part-time role may involve lone working and an Enhanced DBS check is required.

Locations

LowestoftSuffolk

Student Support Assistant - Part-time in Lowestoft, Suffolk employer: Hays Specialist Recruitment Limited

As a part-time Student Support Assistant in Lowestoft, you will join a dynamic team dedicated to fostering a welcoming and supportive environment for students. The company values professional development and offers opportunities for growth within the educational sector, ensuring that employees are equipped with the skills needed to excel in their roles. With a strong emphasis on teamwork and excellent customer service, this role provides a meaningful way to contribute to the academic journey of students while enjoying a flexible work schedule.

Hays Specialist Recruitment Limited

Contact Detail:

Hays Specialist Recruitment Limited Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Student Support Assistant - Part-time in Lowestoft, Suffolk

✨Tip Number 1

Make sure you research the organisation before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 2

Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your experience in customer service and administrative support.

✨Tip Number 3

Prepare some questions to ask at the end of your interview. This shows that you're engaged and eager to learn more about the role and the team you'll be working with.

✨Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in the interviewer's mind.

We think you need these skills to ace Student Support Assistant - Part-time in Lowestoft, Suffolk

Customer Service
Reception Duties
Enquiry Handling
Administrative Support
Communication Skills
Signposting
Independent Working

Some tips for your application 🫑

Show Your Customer Service Skills:Make sure to highlight any previous experience in customer service roles. We want to see how you've handled enquiries and provided support, as this is key for the Student Support Assistant position.

Be Welcoming and Professional:Since you'll be the first point of contact for students and staff, it's important to convey a friendly and professional tone in your application. Let us know how you can create a welcoming environment!

Tailor Your Application:Take a moment to customise your CV and cover letter to match the job description. We love seeing applicants who take the time to align their skills with what we're looking for.

Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!

How to prepare for a job interview at Hays Specialist Recruitment Limited

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Student Support Assistant. Familiarise yourself with the key tasks like handling enquiries and providing administrative support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Since this role is customer-facing, be ready to share examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or provided exceptional support. This will highlight your suitability for the position.

✨Prepare for Common Questions

Anticipate questions related to lone working and how you manage your time effectively. Prepare answers that reflect your ability to work independently while being part of a team. This will show that you can balance both aspects of the job.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in this role. This not only shows your interest but also helps you gauge if the environment is the right fit for you.