At a Glance
- Tasks: Design user-friendly experiences for sensitive financial processes and lead innovative payment solutions.
- Company: Renowned consultancy with a focus on impactful design and collaboration.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team and contribute to meaningful projects in a regulated environment.
- Why this job: Make a difference in consumer finance by creating compliant and accessible user experiences.
- Qualifications: Experience in UX design and a passion for user-centric solutions.
The predicted salary is between 55000 - 60000 £ per year.
My client is an instantly recognisable consultancy who require a UX / Service Designer to join a business-critical programme for an end client.
- Design low-friction, compliant UX for sensitive flows, including vulnerability declaration (FCA Consumer Duty, GDPR Art. 9) and financial decision-making.
- Lead the confirmation and payment experience, including one-tap VRP journeys and clear tariff/impact visualisations across web and mobile.
- Define notification and communication design, including reminders, consent renewals, and affordability triggers, ensuring auditability and regulatory compliance.
- Drive dual-track discovery, running research ahead of delivery, producing testable designs and insights to inform engineering and data science teams.
- Collaborate cross-functionally with Product, Engineering, Data Science, and stakeholders to deliver accessible, inclusive, and high-performing user experiences in a regulated environment.
UX / Service Designer - Consumer Duty in London employer: Hays Specialist Recruitment Limited
Join a leading consultancy that champions innovation and user-centric design in the heart of London, offering a flexible remote working environment. With a strong commitment to employee growth, you will have access to continuous learning opportunities and collaborative projects that drive impactful change in the financial sector. Experience a vibrant work culture that values diversity, creativity, and compliance, making it an ideal place for passionate UX professionals to thrive.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land UX / Service Designer - Consumer Duty in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Hays Specialist Recruitment Limited for a UX / Service Designer - Consumer Duty, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Hays Specialist Recruitment Limited before they go live!
We think you need these skills to ace UX / Service Designer - Consumer Duty in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX / Service Designer - Consumer Duty at Hays Specialist Recruitment Limited, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Hays Specialist Recruitment Limited does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Hays Specialist Recruitment Limited. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Hays Specialist Recruitment Limited.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Hays Specialist Recruitment Limited, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Hays Specialist Recruitment Limited might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Hays Specialist Recruitment Limited!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Hays Specialist Recruitment Limited is looking for.
