At a Glance
- Tasks: Manage critical insurance applications and improve service delivery with third-party vendors.
- Company: Dynamic insurance firm in London, embracing innovation and transformation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team focused on driving improvements and delivering excellence.
- Why this job: Be a key player in transforming insurance platforms and enhancing service quality.
- Qualifications: Experience in application support and vendor management within the insurance sector.
The predicted salary is between 50000 - 65000 £ per year.
High level overview - please read carefully before applying. This role is suited to candidates currently working in application support, service delivery or production support roles within the London Market or speciality insurance sector, with proven experience managing offshore vendors and owning live insurance platforms (underwriting, claims or document management systems).
The role involves taking ownership of a portfolio of business-critical systems supporting underwriting, claims and enterprise document management. This is a key role within a product-led transformation, focused on improving platform stability, service quality and vendor performance across a complex application landscape.
A major focus of the role is the management of third-party vendors and offshore service providers, ensuring accountability, driving improvements in delivery quality and resolving performance issues across managed services. You will play a key role in improving how services are delivered, working within established IT service management frameworks while supporting ongoing transformation initiatives.
To be successful, you will bring strong experience in service management within insurance, including vendor and offshore team oversight. You will have worked with tools such as ServiceNow and ideally Azure DevOps, and understand how to operate within structured environments covering incident, problem and release management. Experience with platforms such as Guidewire, Verisk or enterprise content and communications management systems is beneficial but not essential.
Senior Application Manager in London employer: Hays Specialist Recruitment Limited
As a Senior Application Manager in London, you will join a dynamic and innovative team dedicated to transforming the insurance sector through technology. Our hybrid work culture promotes flexibility and collaboration, while our commitment to employee development ensures you have access to continuous learning opportunities and career advancement. With a focus on improving service quality and vendor performance, you'll be part of a meaningful journey that directly impacts the stability and efficiency of critical business systems.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Application Manager in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Hays Specialist Recruitment Limited). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Hays Specialist Recruitment Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Application Manager in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Hays Specialist Recruitment Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Hays Specialist Recruitment Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Hays Specialist Recruitment Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Hays Specialist Recruitment Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Hays Specialist Recruitment Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
