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- Tasks: Lead global vendor performance and drive cost optimisation in a dynamic environment.
- Company: Join Hays, a leading recruitment firm with a bold tech strategy.
- Benefits: Competitive salary, career growth, and the chance to work with top-tier vendors.
- Other info: Opportunity to work in a fast-paced, innovative environment.
- Why this job: Make a real impact on large-scale IT spend and supplier performance.
- Qualifications: Experience with Tier 1 MSP/vendor performance and financial accountability required.
The predicted salary is between 70000 - 90000 £ per year.
This role is not suitable for candidates whose experience is limited to service delivery, infrastructure operations, or team management without commercial ownership.
You must be able to demonstrate:
- Direct accountability for Tier 1 MSP/vendor performance (e.g. Cognizant, Accenture, TCS, Infosys, Wipro)
- Experience challenging suppliers commercially and contractually, not just managing relationships
- Ownership or visibility of large-scale IT spend (£50m+ minimum, ideally £100m+)
- A track record of driving cost optimisation, financial transparency, and performance improvement
If your experience does not include the above, this role will not be a match.
The Role: Hays is a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading technology.
Global Vendor & Service Performance Lead in London employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Vendor & Service Performance Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role like Global Vendor & Service Performance Lead. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the companies you're applying to, especially their vendor management strategies. Be ready to discuss how your experience aligns with their needs, particularly around cost optimisation and performance improvement.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with recruiters or during interviews, highlight specific examples of how you've driven financial transparency and challenged suppliers commercially. Numbers speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about landing that role with us.
We think you need these skills to ace Global Vendor & Service Performance Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with Tier 1 MSP/vendor performance. We want to see how you've challenged suppliers commercially and managed large-scale IT spend, so don’t hold back on those details!
Showcase Your Achievements: When writing your application, focus on specific achievements that demonstrate your track record in cost optimisation and performance improvement. We love numbers, so include any metrics that show your impact!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Numbers
Make sure you can confidently discuss your experience with large-scale IT spend, especially if it’s over £50m. Be ready to share specific examples of how you’ve managed budgets and driven cost optimisation in previous roles.
✨Supplier Challenge Skills
Prepare to demonstrate your ability to challenge suppliers commercially and contractually. Think of instances where you’ve negotiated terms or improved vendor performance, and be ready to discuss the outcomes.
✨Performance Metrics Matter
Familiarise yourself with key performance indicators relevant to Tier 1 MSP/vendor performance. Be prepared to talk about how you’ve used these metrics to drive improvements and ensure financial transparency in your past roles.
✨Showcase Your Accountability
Highlight your direct accountability in previous positions. Be specific about your role in managing vendor relationships and how you’ve taken ownership of performance outcomes, especially in a commercial context.