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- Tasks: Guide colleagues through the transition from Zoom to Microsoft Teams with engaging demos and support.
- Company: Join a leading independent technology and services provider in London.
- Benefits: Competitive pay rates, flexible hours, and a supportive work environment.
- Other info: Short-term contract with opportunities for future roles.
- Why this job: Make a real impact by helping others adapt to new tech and improve collaboration.
- Qualifications: Strong knowledge of Microsoft Teams and excellent communication skills.
The predicted salary is between 31 - 32 £ per hour.
Join a leading independent technology and services provider as a Technician 2.
Job Overview:
- Role: Technician 2
- Location: London
- Contract: 28th May'26 - 3rd July'26
- Pay Rates:
- Umbrella Rate: £19.33/hour (via a Hays approved umbrella company).
- PAYE Basic Rate: £14.90/hour
Key Responsibilities:
- Be proactive with a visible and approachable presence to answer questions (not technical troubleshooting).
- Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks.
- Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools).
- Share tips and best practices for effective use of Teams.
- Encourage engagement and confidence in using Teams for daily work.
- Record all assistance provided to colleagues.
Skills & Experience:
- Strong knowledge of Microsoft Teams features and functionality.
- Ability to communicate clearly and educate users in a friendly, non-technical way.
- Familiarity with Zoom to explain migration differences.
- Comfortable presenting and engaging with both in-person and remote audiences via Teams.
- Excellent interpersonal and facilitation skills.
How to Apply:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Experienced Monitoring Technician in London employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Monitoring Technician in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your presentation skills! Since this role involves delivering demos and engaging with colleagues, it’s crucial to be comfortable speaking in front of others. Try rehearsing with friends or family to build your confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you’re engaged and eager to learn more about the role and the team. Plus, it gives you a chance to assess if the job is the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you who are ready to make an impact.
We think you need these skills to ace Experienced Monitoring Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technician 2 role. Highlight your experience with Microsoft Teams and Zoom, as well as any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves educating others, it’s crucial to showcase your communication skills in your application. Use clear and friendly language to demonstrate how you can engage with colleagues and make them feel confident using Teams.
Be Proactive in Your Cover Letter: In your cover letter, express your enthusiasm for the role and how you plan to be a proactive presence on-site. We love candidates who show initiative and are ready to help others transition smoothly to new tools.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘apply now’ and send us your up-to-date CV!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Teams and Zoom. Be ready to discuss the key differences and how to help others transition smoothly. This will show that you're not just familiar with the tools, but that you can also communicate their benefits effectively.
✨Practice Your Presentation Skills
Since you'll be delivering demos and engaging with both in-person and remote colleagues, practice your presentation skills. Use a friend or family member as your audience and get comfortable explaining features clearly and confidently.
✨Be Approachable and Engaging
During the interview, demonstrate your interpersonal skills. Show that you can be friendly and approachable, as this role requires you to encourage engagement and build confidence in using Teams. A positive attitude goes a long way!
✨Prepare for Scenario Questions
Think about potential scenarios you might face while helping colleagues transition to Teams. Prepare answers on how you would handle questions or concerns, focusing on your ability to educate users in a non-technical way. This will highlight your problem-solving skills and adaptability.