Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the lettings team with tenant applications and onboarding processes.
- Company: Join a dynamic housing association based in Warrington.
- Benefits: Enjoy hybrid working, competitive pay, and holiday pay accrual.
- Why this job: Be part of a supportive team while making a difference in people's lives.
- Qualifications: Strong communication skills and ability to manage a busy workload required.
- Other info: Work from home 3-4 days a week after initial training.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a lettings and allocations officer to work within a housing association based in Warrington.
You will support the lettings team with new tenant applications and will support with the onboarding process. You will speak to tenants supporting them with the online portal process and will ensure all the correct documentation is back to complete the compliance process. This is a hybrid role, and you would be required to be in the office 1-2 days per week for team meetings and initially for training. You will be required to work from 9-5pm Monday-Friday.
What you'll need to succeed:
- You will need to be able to work on your own initiative and as part of a team.
- You will manage a busy workload and be able to prioritise tasks.
- You will work for KPIs and be target-driven.
- You will have excellent communication skills and have good working knowledge of working across various IT systems.
What you'll get in return:
You will receive a competitive rate of pay along with holiday pay accrual and hybrid working.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Lettings and allocations officer employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings and allocations officer
✨Tip Number 1
Familiarise yourself with the lettings process and compliance requirements in housing associations. Understanding these aspects will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your IT skills, especially with online portals and documentation systems. Being comfortable with technology will not only make you more efficient but also impress potential employers who value tech-savvy candidates.
✨Tip Number 3
Practice your communication skills by engaging in role-play scenarios where you assist tenants. This will prepare you for real-life interactions and help you convey your ability to support tenants effectively.
✨Tip Number 4
Network with professionals in the housing sector, either through LinkedIn or local events. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Lettings and allocations officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the lettings and allocations officer position. Tailor your application to highlight relevant experience and skills that match what the housing association is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in lettings, tenant support, or similar roles. Emphasise your ability to manage workloads, work independently, and communicate effectively, as these are key aspects of the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how your skills and experiences align with the job requirements, particularly your familiarity with IT systems and your ability to meet KPIs.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Show Your Initiative
As the role requires working on your own initiative, be prepared to discuss examples from your past experiences where you took the lead on a project or task. This will demonstrate your ability to work independently and make decisions.
✨Highlight Your Communication Skills
Since excellent communication is key in this role, think of specific instances where you effectively communicated with tenants or team members. Be ready to explain how you handled any challenges that arose during these interactions.
✨Demonstrate Your IT Proficiency
The job mentions a good working knowledge of various IT systems. Familiarise yourself with common software used in lettings and allocations, and be prepared to discuss your experience with these tools during the interview.
✨Prepare for KPI Discussions
As the position is target-driven, be ready to talk about how you've met or exceeded KPIs in previous roles. Use specific metrics or achievements to illustrate your ability to manage a busy workload and prioritise tasks effectively.
