At a Glance
- Tasks: Help prevent homelessness by providing tailored housing advice and support to individuals and families.
- Company: Join a community-focused local authority dedicated to making a difference in people's lives.
- Benefits: Enjoy flexible working, professional development opportunities, and a competitive salary.
- Other info: Dynamic role with opportunities for career progression and personal growth.
- Why this job: Make a real impact in your community while developing valuable skills in a supportive team.
- Qualifications: Experience in housing options or advice roles, with strong communication and negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
Your new company: You will be joining a forward-thinking and community-focused local authority committed to preventing homelessness and supporting residents to secure sustainable housing solutions. With a strong emphasis on early intervention and partnership working, the organisation is dedicated to delivering high-quality housing advice services that make a meaningful difference to people's lives. You will be part of a supportive team environment where customer outcomes and wellbeing are at the heart of service delivery.
Your new role: As a Housing Options Officer, you will play a key role in delivering a comprehensive housing advice and homelessness prevention service. You will work with individuals and families facing homelessness, assessing their circumstances and providing tailored advice in line with the Homelessness Reduction Act 2017.
Your responsibilities will include:
- Managing a caseload of applicants
- Completing detailed housing needs assessments
- Developing Personalised Housing Plans
- Working proactively to prevent homelessness wherever possible
- Liaising with internal departments and external agencies, including homeowners and support services, to secure suitable accommodation solutions and positive outcomes for customers
What you'll need to succeed: To be successful in this Housing Options Officer role, you will bring:
- Proven experience working within a housing options, homelessness, or advice-based role
- Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017
- Experience of managing complex caseloads and working to statutory deadlines
- Excellent communication and negotiation skills, with the ability to handle sensitive and challenging situations
- Experience working with vulnerable individuals, providing person-centred support and advice
- Strong administrative skills and the ability to maintain accurate, detailed case records
Desirable:
- Experience working within a local authority setting
- Knowledge of housing allocation schemes and private rented sector options
What you'll get in return: A rewarding role where you can make a genuine impact on preventing homelessness, flexible and hybrid working arrangements, opportunities for professional development and career progression, a supportive and collaborative team environment, competitive salary and benefits package.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Housing Options Officer in Ipswich employer: Hays Specialist Recruitment Limited
Join a forward-thinking local authority that prioritises community welfare and the prevention of homelessness. As a Housing Options Officer, you will thrive in a supportive team culture that values your contributions and offers flexible working arrangements, professional development opportunities, and a chance to make a meaningful impact on residents' lives. This role not only provides a competitive salary but also fosters a collaborative environment where your skills in housing advice can truly shine.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
