At a Glance
- Tasks: Manage rented properties, conduct inspections, and resolve tenant disputes.
- Company: Hays is a leading recruitment agency connecting talent with opportunities.
- Benefits: Enjoy a flexible work environment with a mix of remote and office work.
- Why this job: Make a real impact in the community while developing your housing management skills.
- Qualifications: Experience as a Housing Officer and knowledge of housing legislation required.
- Other info: This is a temporary role with competitive pay rates.
The predicted salary is between 24000 - 36000 £ per year.
Your new company
Hays are currently recruiting for an experienced Housing Officer on a temporary basis to work in the Staffordshire area. Please note this role is a mixture of working from home as well as working in the office and completing on-site visits with customers.
Your new role
Your new role will involve the day-to-day management of rented properties and tenancy agreements. You will be responsible for new sign-ups, conducting property inspections, dealing with any anti-social behaviour issues and disputes, escalating these as appropriate and providing advice on housing, benefits and rent arrears payments.
What you'll need to succeed
In order to be considered for the role you must have proven experience in a similar position as a Housing Officer and a sound knowledge of housing legislation and tenancy agreements. Furthermore, due to the nature of the role you must have excellent communication skills, quickly building rapport with customers. Experience with Housing Management Systems is also essential for the post.
What you'll get in return
In return, you will receive a temporary contract with a competitive rate of pay.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Emma on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Housing Officer - Stoke employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Stoke
✨Tip Number 1
Familiarise yourself with the latest housing legislation and tenancy agreements. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and your understanding of the responsibilities involved.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. Since building rapport with customers is crucial, being able to showcase your interpersonal skills during discussions can set you apart from other candidates.
✨Tip Number 3
Gain hands-on experience with Housing Management Systems if you haven't already. Familiarity with these systems can be a significant advantage, so consider online tutorials or courses to boost your confidence and competence.
✨Tip Number 4
Network with current or former Housing Officers to gain insights into the role. They can provide valuable tips on what employers are looking for and may even refer you to opportunities within their networks.
We think you need these skills to ace Housing Officer - Stoke
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Housing Officer. Highlight key skills such as communication, knowledge of housing legislation, and experience with Housing Management Systems.
Tailor Your CV: Customise your CV to reflect your relevant experience in housing management. Emphasise your previous roles, specific achievements, and any direct experience with tenancy agreements and property inspections.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your understanding of the challenges faced by Housing Officers. Mention how your skills align with the company's needs and your ability to build rapport with customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and tenancy agreements. Being able to discuss relevant laws and regulations confidently will show that you are well-prepared and knowledgeable about the role.
✨Demonstrate Communication Skills
Since excellent communication skills are crucial for this position, practice articulating your thoughts clearly. Prepare examples of how you've built rapport with customers in previous roles to showcase your interpersonal skills.
✨Familiarise Yourself with Housing Management Systems
Make sure you understand the Housing Management Systems commonly used in the industry. If possible, mention any specific systems you have experience with during the interview to highlight your technical proficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding anti-social behaviour and disputes. Think of past experiences where you successfully managed similar situations and be ready to share those stories.