Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tenancies, conduct audits, and promote tenant satisfaction in a vibrant community.
- Company: Reputable housing association making a difference in Manchester.
- Benefits: Competitive hourly pay, hybrid working, and weekly pay options.
- Why this job: Make a real impact in people's lives while developing your career in housing.
- Qualifications: Experience in housing management and knowledge of relevant legislation required.
- Other info: Join a supportive team with opportunities for professional growth.
Job Description
We are now recruiting for an experienced Housing Officer to join the team at a well-known housing association, covering the wider Manchester area. This is a temporary position, for a minimum term of 2 months. We are offering competitive hourly rates between £20 – £23 an hour, and this is a full-time position, working 37 hours a week. This role is a hybrid working model, with a minimum of 2 days in the office.You're New Role
- Deliver a full range of tenancy management services across your designated patch.
- Conduct tenancy audits, starter reviews, and accompanied viewings.
- Manage low to medium level anti-social behaviour, safeguarding, nuisance and hate crime reports.
- Promote tenant engagement and satisfaction.
- Ensure compliance with safeguarding, health & safety and GDPR policies.
- Collaborate with internal teams to ensure satisfactory service delivery, as well as external partners and agencies.
What you'll need to succeed
- Experience in a similar customer-facing housing/tenancy management role.
- Experience managing and investigating cases of anti-social behaviour.
- Strong knowledge of housing legislation, tenancy sustainment and welfare benefits.
- Full driving licence, acces to own vehicle and valid business insurance.
- A DBS check is required for this role.
What you'll get in return
- Weekly Pay
- Option to be paid PAYE or Umbrella
- Hybrid Working
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Housing Officer employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially around tenancy management and tenant engagement.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed anti-social behaviour cases or improved tenant satisfaction in previous roles. Real-life stories make a big impact!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way in landing that Housing Officer role.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Officer role. Highlight your experience in tenancy management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Experience: When writing your application, focus on your previous roles that involved customer-facing responsibilities and managing anti-social behaviour cases. We love seeing real examples of how you've made a difference in similar positions.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We’re excited to hear from you!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you brush up on housing legislation and tenancy management practices. Familiarise yourself with the specific challenges faced in the Manchester area, especially regarding anti-social behaviour and tenant engagement.
✨Showcase Your Experience
Prepare to discuss your previous roles in customer-facing housing or tenancy management. Have specific examples ready that highlight your experience with tenancy audits, case investigations, and how you've successfully managed tenant relationships.
✨Demonstrate Your Soft Skills
As a Housing Officer, communication is key. Be ready to showcase your ability to handle sensitive situations, promote tenant satisfaction, and collaborate with various teams. Think of scenarios where you've effectively resolved conflicts or improved tenant engagement.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face in the role, or how they measure tenant satisfaction. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.