At a Glance
- Tasks: Support housing operations, manage applications, and ensure smooth tenancy processes.
- Company: Join a well-established social housing provider making a difference in the North West.
- Benefits: Flexible working hours, weekly pay, and immediate start available.
- Other info: Hybrid role with opportunities for training and career growth.
- Why this job: Gain valuable experience in housing administration while helping your community.
- Qualifications: Experience in housing admin and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
We are recruiting for an experienced Housing Assistant to join the Lettings team for 6 months temp covering sick leave. The role is hybrid, with monthly meetings at Guilmore House and occasional training in Warrington. You'll work 35 hours per week with flexibility around core hours. Start ASAP, with interviews held via teams.
Your new company: You'll be joining a well-established social housing provider known for delivering safe, well-managed services across the North West. The team supports customers through allocations, applications, tenancy management and day-to-day housing operations, with a strong focus on accuracy, customer care and efficient service delivery.
Your new role: You'll provide essential support across the housing function, including:
- Housing applications - processing, verifying information, updating records
- Allocations bandings - supporting CBL processes, Manchester Move, shortlisting and customer updates
- CBL systems - maintaining accurate data, monitoring bids, ensuring compliance
- Finance admin - raising invoices, POs, sundry payments, updating finance systems
- General administration - data entry, tracking, reporting, inbox management
- Customer liaison - gathering missing information, responding to queries, supporting smooth tenancy processes
What you'll need to succeed:
- Experience in housing administration, allocations, CBL or similar
- Confident using housing management systems and finance platforms
- Strong accuracy, organisation and data-tracking skills
- Ability to work independently while staying connected to the wider team
- Excellent communication skills and a proactive approach to problem-solving
What you'll get in return:
- Flexible working
- Weekly pay
- Option to be paid PAYE or Umbrella
- Immediate start
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Assistant employer: Hays Specialist Recruitment Limited
Join a reputable social housing provider that prioritises employee well-being and professional development. With a flexible hybrid working model and a supportive team culture, you'll have the opportunity to make a meaningful impact in the community while enjoying benefits like weekly pay and immediate start options. This role not only offers a chance to enhance your skills in housing administration but also fosters a collaborative environment where your contributions are valued.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Assistant
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversation during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing administration and customer care. We recommend doing mock interviews with a friend or using online resources to boost your confidence.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the team dynamics or how they handle challenges in housing operations. It shows you're engaged and helps you assess if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, we’re here to support you throughout the process, so don’t hesitate to reach out if you need any help.
We think you need these skills to ace Housing Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing administration and allocations. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Housing Assistant role. We love seeing enthusiasm and a clear understanding of what we do.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your information is easy to read and free from jargon. This helps us get to know you better!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of housing administration and the specific systems mentioned in the job description. Familiarise yourself with CBL processes and how they work, as well as any relevant finance platforms. This will show that you're not just interested but also prepared.
✨Showcase Your Skills
During the interview, highlight your accuracy and organisation skills. Prepare examples from your past experience where you've successfully managed data or resolved customer queries. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Be Proactive
Employ a proactive approach in your responses. If asked about problem-solving, share instances where you took the initiative to improve a process or resolve an issue. This aligns perfectly with the company's focus on efficient service delivery.
✨Engage and Connect
Since the role involves customer liaison, practice your communication skills. Be ready to discuss how you would gather information and respond to queries. Engaging with the interviewer and showing your enthusiasm for helping customers will leave a positive impression.
