At a Glance
- Tasks: Welcome visitors, manage service requests, and support daily operations in a busy environment.
- Company: Join Hays, a leading recruitment company with a focus on guest experience.
- Benefits: Gain valuable experience, develop customer service skills, and work in a vibrant city centre.
- Other info: Fast-paced role with opportunities to grow your career in hospitality.
- Why this job: Be the face of our clients and create memorable experiences for visitors every day.
- Qualifications: Previous front of house or reception experience is essential.
The predicted salary is between 20250 - 24750 £ per year.
Your new company Hays are recruiting for a temporary, professional Guest Experience Host to act as the frontline ambassador for our clients' busy Manchester city centre site.
This role supports the on-site management team to deliver an exceptional occupier and visitor experience, uphold high building standards, and ensure smooth day-to-day operations.
The ideal candidate will be confident, customer-centric, and capable of managing a varied workload in a fast-paced environment.
Previous front of house/reception experience is necessary.
Your new role Key Responsibilities Provide a warm, professional welcome to all visitors and occupiers.
Respond promptly to service requests, ensuring issues are resolved quickly and appropriately.
Communicate courteously and effectively in person, via phone, and email.
Support with switchboard cover and general reception duties.
Liaise with contractors and the management team to support reactive and planned maintenance activities.
Log and track maintenance requests, ensuring service standards are met.
Maintain high standards of cleanliness and presentation in all common and landlord areas.
Assist with room bookings, meeting room set-ups, refreshments, and events.
Maintain and update tenant contact lists and site documentation.
Contribute to Health Safety processes, audits, and record...
Host employer: Hays Specialist Recruitment Limited
Join a forward-thinking IT team where your expertise in Dynamics 365 and Power Platform will be valued and nurtured. We offer a flexible hybrid working environment, a comprehensive benefits package, and ample opportunities for professional growth, ensuring that you can thrive both personally and professionally while contributing to impactful projects. Our collaborative work culture encourages innovation and supports your development as you help shape critical business solutions.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
