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- Tasks: Be the key link between tenants and teams, ensuring smooth communication and positive experiences.
- Company: Join an award-winning property maintenance organisation focused on enhancing homes for tenants.
- Benefits: Competitive salary, 27 days annual leave, company pension, and travel expenses covered.
- Other info: Temporary to permanent role with excellent training and development opportunities.
- Why this job: Make a real difference in communities while enjoying a supportive work-life balance.
- Qualifications: Experience in tenant liaison or housing roles preferred; flexibility and a driving licence required.
The predicted salary is between 29000 - 32500 £ per year.
Your new company: Join an award-winning property maintenance organisation who work closely with social housing landlords nationally to deliver planned works to properties with the mission to enhance the safe, sustainable and quality homes for tenants.
Your new role: Your role as a Tenant Liaison Officer is central to everything they do. You will play a vital role in ensuring the teams work efficiently, using their strong communication and relationship-building skills to deliver a positive experience for customers. With experience in a customer-facing environment, supported by ongoing training and development, you will have the skills and confidence to solve problems, meet deadlines, and understand the real impact of your work on customers and local communities. The role involves working within social housing tenanted properties on planned roofing refurbishment projects. We value work-life balance, enabling our teams to feel motivated, fulfilled, and supported both at work and at home.
What you'll need to succeed: Previous working experience as a Resident/Tenant Liaison/Housing Officer working on tenanted social housing properties, delivering internal or external refurbishments/upgrades preferred. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence check which will be completed along with a DBS check.
What you'll get in return: This is a temporary to permanent opportunity with a salary range from £29,000 to £32,500 per annum and this is negotiable for the right candidate. Annual leave entitlement of 27 days plus bank holidays. You will also be reimbursed for your mileage or provided a van, if preferable, company pension scheme, plus other additional employment benefits that will be discussed further.
Liaison Officer Liaison Officer in Hereford employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liaison Officer Liaison Officer in Hereford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property maintenance and social housing sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Tenant Liaison Officer role.
✨Tip Number 2
Prepare for those interviews! Research the company and their mission to enhance quality homes for tenants. We want you to show them how your experience aligns with their goals and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Liaison Officer, strong communication is key. We suggest doing mock interviews with friends or family to get comfortable discussing your past experiences and how they relate to the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Liaison Officer Liaison Officer in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Tenant Liaison Officer role. Highlight your previous work in social housing and any customer-facing roles to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about enhancing homes for tenants and how your communication skills can make a difference in our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We want to see how you’ve made a positive impact on customers and communities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you understand the role of a Tenant Liaison Officer inside out. Familiarise yourself with the company’s mission and values, especially their focus on enhancing safe and sustainable homes. This will help you demonstrate your genuine interest in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples from your past experiences where you successfully resolved issues or built relationships with customers. Be ready to discuss how you can apply these skills to enhance tenant experiences.
✨Flexibility is Key
Highlight your flexibility regarding hours and travel during the interview. Share any relevant experiences that showcase your adaptability, especially in customer-facing roles, as this will resonate well with the employer's needs.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company’s projects and how they measure success in tenant satisfaction. This shows that you’re not just interested in the job, but also in contributing positively to the community and the organisation.