Your new company
A reputable Housing Association is seeking an experienced Housing Revenues Officer to join its customer-focused housing team on a part-time temporary basis 17.5 hours per week for a 4 month period initially.This is an excellent opportunity for a housing professional with experience in income management, rent arrears recovery, and tenancy sustainment. The successful candidate will play a key role in maximising rental income while supporting tenants to maintain their tenancies and access appropriate financial assistance.
Your new role
- Managing a caseload of rent accounts and proactively monitoring arrears
- Taking early intervention action to prevent arrears escalating
- Negotiating and monitoring repayment arrangements with tenants
- Providing advice and support on welfare benefits, Universal Credit, and financial inclusion
- Preparing and progressing legal action where appropriate in line with policy and legislation
- Working closely with Housing Officers and external agencies to sustain tenancies
- Maintaining accurate records and ensuring all income recovery activity is fully documented
- Contributing to the achievement of performance targets and service standards
What you'll need to succeed
- Previous experience in a Housing revenue, Income Management, Rent Arrears, or Housing Officer role within a Housing Association or Local Authority
- Strong understanding of rent recovery processes and current welfare reform legislation
- Experience managing complex arrears cases and supporting vulnerable tenants
- Excellent communication, negotiation, and customer service skills
- Ability to manage a varied workload and work effectively both independently and as part of a team
What you'll get in return
Part-time - 17.5 hours per week
Opportunity to join a well-established social housing provider
Supportive and collaborative team environment
Varied and rewarding workload
Competitive salary and benefits package
Flexible and hybrid working opportunities available
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Housing Revenues Officer - Part Time in Glasgow employer: Hays Specialist Recruitment Limited
Join a forward-thinking IT team where your expertise in Dynamics 365 and Power Platform will be valued and nurtured. We offer a flexible hybrid working environment, a comprehensive benefits package, and ample opportunities for professional growth, ensuring that you can thrive both personally and professionally while contributing to impactful projects. Our collaborative work culture encourages innovation and supports your development as you help shape critical business solutions.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
