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- Tasks: Coordinate maintenance operations and manage helpdesk systems daily.
- Company: Join a world-leading beverage company with iconic brands and a commitment to excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a fast-paced team that values organization and effective communication.
- Qualifications: Strong organizational skills and attention to detail are essential; experience with CAFM systems is a plus.
- Other info: This role offers a chance to make a real impact in a globally recognized company.
The predicted salary is between 28800 - 43200 £ per year.
Your new company Our client are a world-leading company in the beverage industry, celebrated for its diverse portfolio of premium spirits, beers, and wines. With a rich history and a commitment to excellence, this organization is home to some of the most iconic and beloved brands globally.Your new role A Helpdesk Coordinator using the CAFM system Maximo plays a crucial role in managing and streamlining maintenance operations. This position involves monitoring and coordinating the helpdesk and CAFM systems daily. Key responsibilities include creating, assigning, and prioritizing work orders to ensure they align with contractual KPIs and SLAs. The coordinator also schedules planned maintenance activities for engineers and subcontractors, ensuring efficient workflow and timely completion of tasks.Additionally, the role requires generating and analysing Maximo reports to identify areas for improvement and ensure data accuracy. Effective communication is essential, as the coordinator must handle incoming queries, provide updates, and liaise with various stakeholders to resolve issues promptly. This position demands strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. Schedule reactive and planned work to Site Delivery Teams, Engineers and Third-Party Suppliers. Proactively manage work through to completion. Ask the right questions for each call-in order to log the correct information, not just fo…
FM Co-ordinator/Heldpesk employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Co-ordinator/Heldpesk
✨Tip Number 1
Familiarize yourself with the CAFM system Maximo. Understanding its functionalities and how to generate reports will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your organizational skills. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously, as this role requires strong multitasking abilities.
✨Tip Number 3
Practice your communication skills. Since you'll be liaising with various stakeholders, think of scenarios where effective communication resolved an issue or improved a process.
✨Tip Number 4
Research the beverage industry and the company's portfolio. Showing knowledge about their brands and market position can demonstrate your genuine interest in the role and the company.
We think you need these skills to ace FM Co-ordinator/Heldpesk
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the FM Co-ordinator/Helpdesk position. Understand the key responsibilities and required skills, especially regarding the CAFM system Maximo and maintenance operations.
Tailor Your CV: Customize your CV to highlight relevant experience in helpdesk coordination, maintenance management, and any familiarity with CAFM systems. Emphasize your organizational skills and ability to work in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the beverage industry and your understanding of the company's values. Mention specific examples from your past experiences that demonstrate your problem-solving skills and attention to detail.
Highlight Communication Skills: Since effective communication is crucial for this role, make sure to provide examples in your application that illustrate your ability to liaise with various stakeholders and handle incoming queries efficiently.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Understand the CAFM System
Make sure you familiarize yourself with the CAFM system, particularly Maximo. Be prepared to discuss how you've used similar systems in the past and how you can leverage your experience to streamline maintenance operations.
✨Showcase Your Organizational Skills
Highlight your ability to manage multiple tasks and prioritize work orders effectively. Provide examples from previous roles where you successfully coordinated projects or managed schedules under tight deadlines.
✨Communicate Effectively
Since effective communication is key in this role, practice articulating your thoughts clearly. Be ready to demonstrate how you've handled incoming queries and liaised with stakeholders in previous positions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to ask the right questions to gather information or resolve issues, and be ready to share those experiences.
