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- Tasks: Maintain and repair telehandlers at customer sites, ensuring top performance and safety.
- Company: Reputable company known for quality service and investing in its people.
- Benefits: Competitive salary, 25 days holiday, ongoing training, and employee discounts.
- Other info: Join a culture focused on safety, collaboration, and continuous improvement.
- Why this job: Enjoy autonomy and variety while working with modern equipment in diverse environments.
- Qualifications: Experience with plant or material handling equipment; mechanical qualification is a plus.
The predicted salary is between 30000 - 40000 £ per year.
With a long-standing heritage and a reputation for quality, reliability, and customer service, the business specialises in the hire, service, and support of telehandlers and related equipment. The company places strong emphasis on investing in its people, offering specialist training on modern machinery and fostering a culture focused on safety, collaboration, and continuous improvement. Customers are at the heart of everything they do, with tailored solutions designed to maximise on-site productivity and build long-term partnerships.
Your new role
As a Field Service Engineer, you will play a critical role in ensuring the reliability, performance, and safety of a fleet of material handling equipment, including telehandlers. Working directly at customer sites, you will deliver high-quality maintenance, servicing, and repair support while acting as a professional and trusted representative of the business.
- Carrying out planned maintenance and servicing on hire machinery at customer locations
- Responding to breakdowns and delivering efficient, high-quality repairs
- Diagnosing and resolving mechanical and technical faults on-site
- Providing excellent customer service and building strong working relationships
- Working closely with operations and support teams to improve service delivery
- Accurately completing service reports, repair documentation, and customer records
This role offers a high level of autonomy, variety, and exposure to a wide range of modern equipment and working environments.
- Proven experience repairing and servicing plant or material handling equipment, including telehandlers
- A recognised mechanical qualification in plant, agricultural, or similar engineering (desirable but not essential)
- Willingness to travel to customer sites as required
- A full, valid driving licence
Competitive salary and pension scheme
- ~25 days' holiday plus bank holidays, with the option to buy more
- ~Ongoing training and development, including specialist equipment training
- ~Life assurance and wellbeing benefits
- ~Free tool hire and cycle to work scheme
- ~Access to a wide range of employee discounts and reward schemes
Field Service Engineer - Nights employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Nights
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its equipment. Familiarise yourself with their telehandlers and related machinery. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your customer service skills! As a Field Service Engineer, you'll be the face of the company. Role-play scenarios where you handle customer queries or complaints to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Service Engineer - Nights
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with plant or material handling equipment, especially telehandlers. We want to see how your skills match the role, so don’t be shy about showcasing your mechanical qualifications and any relevant training you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Field Service Engineer role and how you can contribute to our culture of safety and collaboration. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Customer Service Skills: Since this role involves building strong relationships with customers, make sure to highlight any previous experience in customer service. We love candidates who can demonstrate their ability to communicate effectively and provide top-notch support.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Equipment
Familiarise yourself with the types of telehandlers and material handling equipment the company uses. Brush up on common mechanical issues and maintenance practices. This will not only show your technical knowledge but also your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to build strong relationships and resolve issues efficiently.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've diagnosed and resolved mechanical faults. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and hands-on experience.
✨Emphasise Safety and Collaboration
The company values safety and teamwork highly. Be prepared to talk about how you prioritise safety in your work and how you've collaborated with colleagues or teams to improve service delivery. This will align well with their culture of continuous improvement.