At a Glance
- Tasks: Provide top-notch IT support, troubleshoot hardware, and assist users at the Tech Bar.
- Company: Join a leading independent automotive and services provider in Derby.
- Benefits: Competitive hourly rate with flexible working hours and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic and collaborative setting.
- Why this job: Make a real difference by helping users and solving tech issues every day.
- Qualifications: Must have SC Clearance and a passion for technology and user support.
The predicted salary is between 41300 - 55000 £ per year.
Join a leading independent automotive and services provider as an End User Support Technician!
Job Overview: This role involves providing end-to-end IT support, including hardware troubleshooting, device builds, and software support. It also includes delivering user assistance through a Tech Bar and managing 2nd line support tickets to ensure smooth day-to-day operations.
Location: Derby DE24 9GJ
Daily Rate: An hourly rate, in-scope IR35, of £19.85 (PAYE) OR £25.75 (via a Hays Approved Umbrella Company).
Start Date: 22 Jun 2026 - 18 Jun 2027
Shift Pattern: Mon - Fri 09:00 - 17:30
Key Responsibilities
- Hardware Support & Break/Fix: Perform troubleshooting, diagnostics, and repair of laptops, desktops, and related hardware components.
- Device Builds: Build, configure, and deploy laptops and desktops according to corporate standards.
- Tech Bar Support (3 Days per Week on a Rota): Provide face-to-face technical assistance to end users, offering quick resolutions and guidance.
- Software BAU & 2nd Line Support: Work on day-to-day operational tasks, including managing and resolving 2nd line support tickets and providing remote desktop assistance.
Key Requirements
- Must Have SC Clearance
Additional Information
Interview Process: MS Teams/F2F
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found at hays.co.uk
End User Support Technician in Etwall employer: Hays Specialist Recruitment Limited
Join a dynamic and innovative team at a leading independent automotive and services provider in Derby, where your role as an End User Support Technician will be pivotal in ensuring seamless IT operations. With a strong focus on employee development, a collaborative work culture, and competitive pay rates, this company offers a supportive environment that values your contributions and encourages professional growth. Enjoy the unique advantage of working in a vibrant location with access to various amenities, making it an excellent choice for those seeking meaningful and rewarding employment.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land End User Support Technician in Etwall
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Hays Specialist Recruitment Limited that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace End User Support Technician in Etwall
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Hays Specialist Recruitment Limited, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Hays Specialist Recruitment Limited can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Hays Specialist Recruitment Limited will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Hays Specialist Recruitment Limited. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Hays Specialist Recruitment Limited.
