At a Glance
- Tasks: Lead a team to deliver top-notch housing services and manage complex casework.
- Company: Purpose-driven housing organisation focused on community improvement.
- Benefits: Competitive salary, generous leave, hybrid work, and strong career development.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Make a real difference in people's lives while leading a motivated team.
- Qualifications: Experience in housing management and proven leadership skills required.
The predicted salary is between 42500 - 42500 € per year.
Your new company: This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities.
Your new role: As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework.
You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.
The role will involve:
- Leading, motivating, and developing a high-performing team.
- Managing complex and sensitive casework, including safeguarding concerns.
- Building strong partnerships with external agencies such as the police, social care, and health services.
- Representing the organisation at multi-agency meetings and deputising for senior management when required.
- Driving service improvements through data analysis, feedback, and process redesign.
- Ensuring consistent application of policies, procedures, and service standards.
What you'll need to succeed: To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability. You will also demonstrate:
- Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding.
- Experience managing and developing staff, including performance management.
- Strong partnership working skills with statutory and voluntary agencies.
- Excellent communication, problem-solving, and decision-making abilities.
- The ability to manage complex workloads and competing priorities.
- A proactive, customer-focused mindset with a drive for continuous improvement.
- Confidence using housing management systems and performance data.
- A relevant housing qualification is desirable but not essential.
What you'll get in return: In return, you will receive a competitive package and the opportunity to make a meaningful impact within a forward-thinking organisation, including:
- £42,500 annual salary
- Generous annual leave entitlement
- Employer pension contributions + additional benefits
- Hybrid working arrangements
- Strong focus on professional development and career progression
- The chance to lead a motivated team and shape service delivery
What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Team Manager in Dudley employer: Hays Specialist Recruitment Limited
Join a purpose-driven housing organisation that prioritises collaboration and continuous improvement, offering a supportive work culture where your leadership can truly make a difference. With competitive salaries, generous leave, and a strong commitment to professional development, this role as Housing Team Manager provides an excellent opportunity to lead a dedicated team while shaping the future of neighbourhood services in a meaningful way.
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Team Manager in Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent projects, and challenges they face. This will help you tailor your responses and show that you’re genuinely interested in making a difference.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams or handled complex casework. Highlight your problem-solving skills and how you’ve driven improvements in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Team Manager in Dudley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Housing Team Manager role. Highlight your leadership experience and any relevant housing knowledge to show us you're the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving neighbourhood services and how your background aligns with our mission. Keep it engaging and personal!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage complex casework and lead teams. Numbers and examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you brush up on housing legislation, tenancy management, and safeguarding. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed complex casework in the past. Highlight your ability to motivate and develop staff, as this is crucial for the Housing Team Manager position.
✨Build Partnerships
Think about your experiences working with external agencies like the police or social care. Be ready to share specific instances where you’ve built strong partnerships, as collaboration is key in this role.
✨Data-Driven Mindset
Familiarise yourself with performance data and how it can drive service improvements. Be prepared to discuss how you've used data analysis in previous roles to enhance service delivery or implement new processes.
