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- Tasks: Be the go-to person for all facilities-related queries and enhance workplace experiences.
- Company: Join a dynamic team in Doncaster focused on customer service excellence.
- Benefits: Full-time hours, competitive salary, and opportunities for career growth.
- Other info: Flexible environment with a focus on teamwork and problem-solving.
- Why this job: Make a real difference in creating a welcoming and efficient workplace.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
ROLE: Senior Facilities Coordinator
HOURS: Full time, Monday-Friday 8am-5pm.
LOCATION: On-site - Doncaster (DN1)
Our client is looking for a Senior Facilities Coordinator to act as the customer-facing representative for our facilities services, bringing together multiple service lines into one seamless point of contact and enhancing the day-to-day workplace experience for building users.
Role Responsibilities:
- Act as the first point of contact for all facilities-related enquiries, logging and managing requests through the CAFM system to ensure timely resolution.
- Build and maintain strong relationships with building occupants and floor leaders, holding regular meetings to communicate updates, issues and outstanding work.
- Maintain a visible presence across the workplace, proactively checking shared areas, desks and collaboration spaces to ensure they are clean, tidy and welcoming.
- Monitor service delivery standards across the allocated area, sharing best practice with colleagues to continuously improve performance.
- Play an active role during fire and emergency procedures in line with site requirements.
Required Qualifications and Experience:
- Proven experience in a customer-focused environment with strong interpersonal and communication skills.
- Experience using CAFM systems, including logging jobs, producing reports and raising purchase orders.
- Strong IT skills, with competence in Microsoft Word, Excel, PowerPoint and Outlook.
- A flexible, adaptable approach with good problem-solving skills and the ability to handle challenging situations positively.
- A formal Health & Safety qualification (e.g. IOSH) is desirable.
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Senior Facilities Coordinator in Doncaster employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Facilities Coordinator in Doncaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! If you can, visit the workplace where you're applying. Being visible and engaging with current employees can give you an edge and show your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by practising common questions related to facilities coordination. Think about how your experience aligns with their needs, especially around customer service and problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Facilities Coordinator in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Facilities Coordinator role. Highlight your customer service experience and any relevant qualifications, especially those related to facilities management.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed facilities or improved workplace experiences in the past.
Showcase Your IT Skills: Since strong IT skills are essential, mention your proficiency with Microsoft Office and any experience with CAFM systems. If you have examples of reports you've produced or jobs you've logged, include those!
Be Professional Yet Personable: Remember, this role is all about building relationships. Use a friendly tone in your application, but keep it professional. We want to see your personality shine through while maintaining a level of professionalism.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of CAFM systems before the interview. Be ready to discuss how you've used them in the past, including logging jobs and producing reports. This will show that you're not just familiar with the system but can also leverage it effectively.
✨Showcase Your Customer Service Skills
As a Senior Facilities Coordinator, you'll be the face of facilities services. Prepare examples of how you've built strong relationships in previous roles. Think about specific situations where your communication skills made a difference, and be ready to share those stories.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you handle challenging situations. Prepare to discuss times when you've had to think on your feet or adapt to unexpected changes. Highlight your flexible approach and how it led to positive outcomes.
✨Be Proactive About Workplace Standards
Since maintaining a clean and welcoming environment is key, come prepared with ideas on how to enhance workplace experiences. Discuss any initiatives you've implemented in the past that improved service delivery standards, showing your commitment to continuous improvement.