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For Companies At a Glance
- Tasks: Manage personal injury claims and support clients through their journey with compassion.
- Company: Join a specialist legal team dedicated to serious injury cases.
- Benefits: Supportive environment, recognition of expertise, and opportunities for professional development.
- Why this job: Make a real difference in clients' lives while developing your legal skills.
- Qualifications: Experience in personal injury casework and strong communication skills.
- Other info: Collaborative team ethos with a focus on continuous improvement.
The predicted salary is between 28800 - 48000 £ per year.
Your new company
You will be joining a specialist legal team dedicated to supporting clients who have suffered serious and life-changing injuries. The department provides an essential service, guiding clients through complex personal injury claims with compassion, professionalism, and expert legal insight. You will work within a supportive environment where high-quality legal work and exceptional client care are at the forefront.
Your new role
As a Claims Handler within the Serious Injury Team, you will manage your own caseload of personal injury claims from instruction to resolution. You will supervise Paralegals, liaise with third parties, coordinate medical evidence, and negotiate settlements.
Your work will include:
- Managing a caseload of serious injury personal injury claims
- Obtaining, reviewing, and organising all medical records
- Liaising with Police Forces for reports, CCTV, and evidence
- Contacting witnesses and gathering documentation for special damages
- Ensuring clients attend medical examinations
- Preparing cases for litigation, including Court Bundles
- Attending court hearings to assist Counsel
- Applying legal analysis, case law, and statutory guidance
- Ensuring regulatory and internal compliance
- Communicating effectively with colleagues and clients
- Identifying opportunities for continuous improvement
What you'll need to succeed
- Proven experience handling personal injury casework involving serious injuries (intermediate/multi-track)
- High standard of legal work and exceptional client care
- Excellent communication skills and a confident telephone manner
- Strong negotiation skills and analytical ability
- High attention to detail and the ability to manage competing priorities
- Ability to work under pressure in a fast-paced environment
- A collaborative approach with a commitment to team ethos
What you'll get in return
You will join a supportive legal team where your expertise is recognised and valued. You will have the opportunity to work on high-quality, impactful cases, contribute to ongoing service improvements, and build strong relationships across the wider organisation. You'll benefit from a professional environment where client care, development, and continuous improvement are central to the team's success.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Claims Handler in Diss employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Diss
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who work with personal injury claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills and case law knowledge. We recommend practising common interview questions with a friend to boost your confidence and ensure you shine during the real deal.
✨Tip Number 3
Showcase your attention to detail! During interviews, share specific examples of how you've managed complex cases or handled competing priorities. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Claims Handler in Diss
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous work with personal injury claims and any relevant legal qualifications to show us you’re the right fit for our Serious Injury Team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting clients with serious injuries and how your background aligns with our values of compassion and professionalism. Keep it concise but impactful!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application is clear and well-structured. Use straightforward language and avoid jargon to demonstrate your ability to communicate effectively with clients and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Case Law
Brush up on relevant case law and statutory guidance related to personal injury claims. Being able to discuss specific cases during your interview will show your expertise and understanding of the legal landscape.
✨Demonstrate Empathy
Since you'll be working with clients who have suffered serious injuries, it's crucial to convey empathy and compassion in your responses. Share examples from your past experiences where you provided exceptional client care.
✨Showcase Your Negotiation Skills
Prepare to discuss your negotiation strategies and any successful settlements you've achieved. Highlighting your ability to negotiate effectively will demonstrate your value as a Claims Handler.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage competing priorities. Think of specific situations you've faced and how you handled them, focusing on your analytical abilities and attention to detail.