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- Tasks: Support digital tools and enhance B2B e-commerce platforms for a leading consumer goods company.
- Company: Join a globally recognised brand in the consumer goods sector.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with diverse teams in a dynamic and supportive environment.
- Why this job: Be the go-to person for digital tools and make a real impact on customer experience.
- Qualifications: Experience with digital sales tools and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
A leading consumer goods business responsible for numerous globally recognised brands is looking for a contractor to strengthen its North Europe Digital team. You will join a forward-thinking CRM Digitalisation function focused on improving customer experience and digital platform performance.
You will act as the key point of contact for digital tools across the region, supporting internal users, managing technical queries and helping evolve B2B e-commerce platforms. Responsibilities include troubleshooting issues, managing user access, updating platform content, supporting new functionality rollouts and documenting enhancements. You will liaise closely with Customer Service, IT, Digital and Commercial teams to ensure smooth operations and continuous improvement.
What you'll need to succeed:
- Experience working with digital sales tools, CRM systems or B2B e-commerce platforms
- Strong problem solving and query resolution skills
- Confident communicator able to support both technical and non-technical users
- Highly organised, detail orientated and proactive
- Comfortable collaborating across multiple stakeholder groups
What you'll get in return:
A chance to join a world leader in consumer goods, representing globally recognised brands, with hybrid working, a competitive ...
Digital Tools Specialist (MAT Cover) employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Tools Specialist (MAT Cover)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your digital tools knowledge. Be ready to discuss your experience with CRM systems and B2B e-commerce platforms. Show them you know your stuff!
✨Tip Number 3
Don’t just wait for the job to come to you. Apply through our website and make sure to follow up! A little persistence can go a long way in showing your enthusiasm.
✨Tip Number 4
Practice your problem-solving skills! Think of examples where you've tackled technical queries or improved processes. This will help you shine during interviews and show you're the right fit for the role.
We think you need these skills to ace Digital Tools Specialist (MAT Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with digital sales tools and CRM systems. We want to see how your skills align with the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Digital Tools Specialist role and how you can contribute to improving customer experience and digital platform performance.
Showcase Your Communication Skills: Since you'll be liaising with various teams, it's important to demonstrate your communication skills in your application. We love candidates who can clearly articulate their thoughts and support both technical and non-technical users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Digital Tools
Make sure you brush up on your knowledge of digital sales tools, CRM systems, and B2B e-commerce platforms. Be ready to discuss your experience with these tools and how you've used them to solve problems in the past.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've tackled technical queries or troubleshooting issues. Highlight your approach to resolving these challenges and how it benefited your previous teams or projects.
✨Communicate Confidently
Practice explaining complex technical concepts in simple terms. You’ll need to support both technical and non-technical users, so demonstrating your ability to communicate effectively will be key.
✨Be Organised and Proactive
Bring a few examples of how you've managed multiple tasks or projects simultaneously. Show that you're detail-oriented and can keep everything running smoothly, especially when collaborating with different teams.