Technician 3 in Devon, Plymouth

Technician 3 in Devon, Plymouth

Plymouth +1 Temporary 41000 - 51000 £ / year (est.) No home office possible
Hays Specialist Recruitment Limited

At a Glance

  • Tasks: Deploy and configure Windows 11 laptops while providing hands-on support to users.
  • Company: Join a leading independent technology and services provider.
  • Benefits: Competitive daily rate and opportunity for professional growth.
  • Other info: Active SC Clearance required; dynamic on-site work environment.
  • Why this job: Be part of a large-scale project and make a real difference in tech deployment.
  • Qualifications: Experience with Windows laptop deployments and strong user support skills.

The predicted salary is between 41000 - 51000 £ per year.

Join a leading independent technology and services provider as a technician 3.

We are seeking SC-cleared Deployment Engineers to support the Project Manager on-site as part of a large-scale Windows 11 laptop refresh programme. The role will involve deploying new devices, providing hands-on desk side support, and assisting end users with any post-deployment issues to ensure a smooth transition with minimal disruption.

Location: HMNB Devonport - Plymouth

Daily Rate: £19.85/hr PAYE, £25.75/hr UMB

Contract Length: 08th June 2026 till 01st July 2026

Key Responsibilities:

  • Deploy and configure Windows 11 laptops in line with project build standards
  • Perform device setup, imaging, application installation, and user handover
  • Provide on-site desk side support to end users during and after deployment
  • Troubleshoot and resolve issues related to:
  • Windows 11 OS
  • User profiles and access
  • Connectivity, peripherals, and applications
  • Work closely with the Project Manager to meet rollout schedules and priorities
  • Escalate complex issues to relevant support teams where required
  • Accurately record deployments, issues, and resolutions
  • Ensure devices meet security, compliance, and asset management requirements
  • Key Requirements:

    • Proven experience in Windows laptop deployments or refresh projects
    • Strong working knowledge of:
    • Windows 10/11
    • Desk side / End User Support
    • Device configuration and troubleshooting
  • Experience supporting users in busy on-site environments
  • Ability to communicate clearly with non-technical users
  • Comfortable following structured rollout processes and procedures
  • Additional Information:

    • Active SC Clearance (must be current)
    • Willingness to work on-site throughout the deployment
    • Strong customer service and professional approach

    How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

    Locations

    Plymouth Devon

    Technician 3 in Devon, Plymouth employer: Hays Specialist Recruitment Limited

    Join a dynamic and innovative technology provider that values its employees and fosters a collaborative work environment. At HMNB Devonport in Plymouth, you will benefit from competitive daily rates, hands-on experience in a large-scale project, and opportunities for professional growth while working alongside skilled professionals dedicated to delivering exceptional service. Our commitment to employee development and a supportive culture makes us an excellent employer for those seeking meaningful and rewarding careers in technology.
    Hays Specialist Recruitment Limited

    Contact Detail:

    Hays Specialist Recruitment Limited Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Technician 3 in Devon, Plymouth

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the tech industry, especially those who have experience with Windows deployments. A friendly chat can lead to insider info about job openings or even a referral.

    ✨Tip Number 2

    Show off your skills! If you’ve got experience with Windows 10/11 and device troubleshooting, make sure to highlight that in conversations. Be ready to share specific examples of how you've tackled challenges in past roles.

    ✨Tip Number 3

    Prepare for the interview! Research common questions related to deployment projects and think about how you’d handle on-site support scenarios. Practising your responses will help you feel more confident when it’s time to shine.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team!

    We think you need these skills to ace Technician 3 in Devon, Plymouth

    Windows 11 Deployment
    Device Configuration
    Troubleshooting
    Desk Side Support
    User Profile Management
    Connectivity Issues Resolution
    Application Installation
    Customer Service
    Communication Skills
    Project Coordination
    Security Compliance
    Asset Management
    Structured Rollout Processes
    SC Clearance

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Technician 3 role. Highlight your experience with Windows 10/11 deployments and any hands-on support you've provided. We want to see how your skills match what we're looking for!

    Show Off Your Communication Skills: Since you'll be working closely with end users, it's important to demonstrate your ability to communicate clearly. Use examples in your application that showcase how you've helped non-technical users in the past.

    Be Specific About Your Experience: When detailing your previous roles, be specific about your responsibilities and achievements. Mention any large-scale projects you've been part of, especially if they involved device configuration or troubleshooting.

    Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Don't miss out on this opportunity!

    How to prepare for a job interview at Hays Specialist Recruitment Limited

    ✨Know Your Tech Inside Out

    Make sure you brush up on your knowledge of Windows 10 and 11, as well as device configuration and troubleshooting. Be ready to discuss your previous experiences with laptop deployments and how you handled any challenges that came your way.

    ✨Show Off Your Customer Service Skills

    Since this role involves a lot of hands-on support, be prepared to share examples of how you've successfully assisted users in the past. Highlight your ability to communicate clearly with non-technical users and how you ensure a smooth experience for them.

    ✨Familiarise Yourself with Rollout Processes

    Understand the structured rollout processes and procedures that are typically followed in deployment projects. You might be asked how you would approach a deployment, so having a clear strategy in mind will impress the interviewers.

    ✨Be Ready for Problem-Solving Scenarios

    Expect some situational questions where you'll need to demonstrate your troubleshooting skills. Think about common issues that arise during deployments and how you would resolve them, especially regarding connectivity and user profiles.

    Technician 3 in Devon, Plymouth
    Hays Specialist Recruitment Limited
    Location: Plymouth

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