At a Glance
- Tasks: Provide face-to-face IT support and resolve technical issues for end users.
- Company: Join a leading independent technology and services provider.
- Benefits: Competitive hourly rate, Monday to Friday shifts, and a dynamic work environment.
- Other info: Opportunity for career growth in a supportive team atmosphere.
- Why this job: Make a real difference by enhancing user experience with your tech skills.
- Qualifications: Strong technical expertise and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join a leading independent technology and services provider as a Technician 3!
As a Deskside Engineer, you will serve as the primary point of contact for IT support, providing face-to-face assistance to end users in an office environment. You will be responsible for resolving technical issues, responding to IT-related queries, supporting users with 'how-to' requests, and managing the loan and return of IT peripherals and equipment. This customer-facing role is critical to delivering an exceptional user experience, combining strong technical expertise with excellent communication and customer service skills to ensure prompt and effective issue resolution.
Location: Cambridge CB2 8PA
Daily Rate: An hourly rate, in-scope IR35, of £19.85 (PAYE) OR £25.75 (via a Hays Approved Umbrella Company).
Date: 27-Jul-2026 - 12-Jul-2027
Shift Pattern: 9:00 AM - 5:30 PM (Monday to Friday)
Key Responsibilities:
- Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
- Provide technical leadership in own specific area of expertise.
- Document and report on work completed to ensure compliance with company and customer procedures.
- Contribute to the development of technical procedures and standards.
Deskside Technician employer: Hays Specialist Recruitment Limited
Join a forward-thinking IT team where your expertise in Dynamics 365 and Power Platform will be valued and nurtured. We offer a flexible hybrid working environment, a comprehensive benefits package, and ample opportunities for professional growth, ensuring that you can thrive both personally and professionally while contributing to impactful projects. Our collaborative work culture encourages innovation and supports your development as you help shape critical business solutions.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
