At a Glance
- Tasks: Handle customer enquiries and provide professional support across various channels.
- Company: Join a well-established service-led business with a collaborative team.
- Benefits: Competitive salary of £26,500 plus a great benefits package.
- Other info: Fast-paced environment with opportunities for career development.
- Why this job: Develop your customer service skills while making a real difference for clients.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 26100 - 31900 £ per year.
Your new company You'll be joining a well-established service-led business that supports customers across the UK.
This is a great opportunity to become part of a busy and collaborative customer service team where the focus is on delivering a smooth, efficient and professional experience for clients and internal stakeholders.
Your new role Handle inbound customer enquiries and provide timely, professional support.
Resolve customer queries efficiently and escalate complex issues where required.
Maintain accurate records and update internal systems.
Work closely with colleagues to ensure service levels are achieved.
Support customers through a variety of communication channels.
What you'll need to succeed Previous customer service or customer-facing experience.
Strong verbal and written communication skills.
Excellent organisational skills and attention to detail.
Ability to prioritise workload in a fast-paced environment.
Confident problem solver with a proactive approach.
Positive attitude and a genuine desire to help customers.
Good IT skills and confidence using multiple systems.
What you'll get in return In return, you'll receive an excellent salary of £26,500 plus a great benefits package as well as the chance to develop your customer service career within...
Customer Service Specialist employer: Hays Specialist Recruitment Limited
Join a forward-thinking IT team where your expertise in Dynamics 365 and Power Platform will be valued and nurtured. We offer a flexible hybrid working environment, a comprehensive benefits package, and ample opportunities for professional growth, ensuring that you can thrive both personally and professionally while contributing to impactful projects. Our collaborative work culture encourages innovation and supports your development as you help shape critical business solutions.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
