At a Glance
- Tasks: Lead a transformative CRM project and modernise user experience.
- Company: A large public sector organisation focused on innovation and social impact.
- Benefits: Competitive salary, flexible remote work, and impactful project leadership.
- Other info: Collaborative culture with opportunities for professional growth.
- Why this job: Shape the future of customer engagement in a mission-driven environment.
- Qualifications: Experience in project management, especially in digital transformation and CRM.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Your new companyA large public sector organisation is looking for an experienced IT Project Manager to lead a new CRM system improvement project on a 12 months FTC basis. This is a remote role with travel to Leeds on a weekly basis.
Your new roleAs the Project Manager, you'll lead the mobilisation and delivery of this critical CRM platform transformation. Working closely with internal Developers, Business Analysts, and Team Leaders, you'll drive high-paced development, modernise the user experience, and embed a refreshed customer engagement model.You'll play a key role in shaping the platform's strategic direction-defining its purpose, aligning development with organisational priorities, and ensuring it meets the evolving needs of internal users.
What you'll need to succeed
- Proven experience in project management, ideally within digital transformation and CRM projects
- Strong understanding of the software development lifecycle
- Experience working with internal customer groups and facilitating user engagement
- Excellent communication, stakeholder management, and problem-solving skills
- Ability to lead change, embed innovation, and manage competing priorities
- Familiarity with Office 365, SharePoint, and database/spreadsheet tools
- Desirable: Six Sigma, UX research, digital product coaching, or business analysis experience
What you'll get in return
- A competitive salary negotiable on experience
- Flexible, home-based working with occasional weekly travel to Leeds
- The opportunity to lead a high-impact digital transformation project
- A collaborative, mission-driven culture focused on innovation and social impact
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
CRM Project Manager in Leeds employer: Hays Specialist Recruitment Limited
Join a large public sector organisation that prioritises innovation and social impact, offering a flexible remote working environment with weekly travel to Leeds. As a CRM Project Manager, you'll lead a transformative project that not only enhances user experience but also aligns with organisational goals, all while being part of a collaborative culture that fosters professional growth and development.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CRM Project Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with CRM projects. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common project management scenarios. Think about how you’d handle stakeholder management or lead a team through a digital transformation. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your skills on platforms like LinkedIn. Share insights about CRM systems or digital transformation projects you've worked on. This not only highlights your expertise but also attracts potential employers to you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace CRM Project Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Project Manager role. Highlight your project management experience, especially in digital transformation and CRM projects. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led similar projects and how you can drive our CRM platform transformation.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your stakeholder management experience. We love a good communicator!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your CRM Inside Out
Before the interview, make sure you understand the fundamentals of CRM systems and their impact on customer engagement. Familiarise yourself with the latest trends in CRM technology and be ready to discuss how you can leverage these for the organisation's transformation project.
✨Showcase Your Project Management Skills
Prepare specific examples from your past experiences where you've successfully managed digital transformation projects. Highlight your understanding of the software development lifecycle and how you've led teams through change, ensuring you align your examples with the job requirements.
✨Engage with Stakeholders
Demonstrate your excellent communication and stakeholder management skills by discussing how you've previously engaged with internal customer groups. Be ready to share strategies you've used to facilitate user engagement and gather feedback effectively.
✨Emphasise Problem-Solving Abilities
Be prepared to discuss challenges you've faced in previous projects and how you overcame them. This is your chance to showcase your problem-solving skills and ability to manage competing priorities, which are crucial for leading a high-impact digital transformation project.
