Community Safety Officer

An exciting opportunity has arisen for an experienced Community Safety Officer to join a large social housing provider on a temporary contract until at least the end of March 2026, with a strong likelihood of extension. This is a hybrid role, combining home working with regular community-based and on-site presence, supporting residents and neighbourhoods to feel safe, supported, and empowered. Your new role Investigating and managing anti-social behaviour cases in line with policy and legislation Engaging directly with residents to address community safety concerns Taking early intervention and preventative approaches to reduce escalation Working closely with partner agencies including local authorities, police, and support services Gathering evidence, maintaining accurate case records, and preparing documentation where required Supporting legal action where necessary, including court attendance Balancing enforcement action with a tenant-focused, proportionate approach Contributing to safer neighbourhoods and positive community outcomes What you\’ll need to succeed Experience working in a community safety, ASB, housing, or enforcement-related role Strong knowledge of ASB processes, case management, and risk assessment Excellent communication skills and the ability to manage challenging and sensitive situations A proactive, resilient, and solution-focused approach Strong multi-agency working experience The ability to work independently while contributing positively to a team Good IT and case management system skills What you\’ll get in return Weekly pay Hybrid working with mileage reimbursement Competitive hourly rates Option to be paid PAYE or Umbrella What you need to do now If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now.If this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at hays.co.uk