Communications Manager

Communications Manager

Conwy Full-Time 38000 - 50000 Β£ / year (est.) No home office possible
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Hays Specialist Recruitment Limited

At a Glance

  • Tasks: Lead a dynamic team to shape public messaging and manage crisis communications.
  • Company: Join a prominent public sector organisation making a difference across Wales.
  • Benefits: Enjoy 29 days annual leave, flexible working, and a supportive bilingual culture.
  • Why this job: Make an impact in public service while driving innovation and engagement.
  • Qualifications: Degree in Communications or related field; fluent in Welsh and English required.
  • Other info: This is a permanent, full-time role with opportunities for professional development.

The predicted salary is between 38000 - 50000 Β£ per year.

I am working with a prominent public sector organisation to recruit a strategic and bilingual Communications Manager to lead a high-performing communications team and deliver impactful, bilingual engagement across Wales. This is a fantastic opportunity for a senior communications professional to shape public messaging, manage crisis communications, and lead a team delivering essential services to the public.

Key Responsibilities

  • Provide strategic leadership and direction for all communications activities.
  • Develop and implement a national communications strategy aligned with public policy priorities.
  • Oversee digital platforms, including websites and social media channels.
  • Lead a team of 8 communications professionals, ensuring high performance and professional development.
  • Act as the primary liaison between internal departments and external stakeholders.
  • Manage crisis communications and serve as lead spokesperson during major incidents.
  • Collaborate with regional and national partners to ensure consistent, bilingual messaging.
  • Drive innovation and continuous improvement in public service communications.

What I'm Looking For

  • Degree or equivalent in Communications, Journalism, Public Relations, or a related field.
  • Fluent in Welsh and English, with excellent written and verbal communication skills.
  • Proven experience in a senior communications role, ideally within the public or third sector.
  • Strong leadership and team management skills, with experience overseeing multi-site operations.
  • Confident in crisis communication, stakeholder engagement, and media relations.
  • Able to travel regularly across Wales to maintain strong regional relationships.

What's on Offer?

  • A permanent leadership role in a nationally significant public service.
  • 29 days annual leave plus bank holidays.
  • Flexible working arrangements and a supportive, bilingual team culture.
  • The opportunity to shape how a public organisation communicates with the people of Wales.
  • A chance to work at the intersection of public safety, infrastructure, and digital innovation.
Hays Specialist Recruitment Limited

Contact Detail:

Hays Specialist Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Communications Manager

✨Tip Number 1

Familiarise yourself with the public sector landscape in Wales. Understanding the key players, current issues, and policies will help you demonstrate your strategic insight during interviews.

✨Tip Number 2

Showcase your bilingual communication skills by preparing examples of past work where you've successfully engaged diverse audiences in both Welsh and English. This will highlight your ability to meet the language requirement.

✨Tip Number 3

Network with professionals in the public sector communications field. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the role.

✨Tip Number 4

Prepare for potential crisis communication scenarios. Think about how you would handle specific situations and be ready to discuss your approach to managing communications under pressure.

We think you need these skills to ace Communications Manager

Fluent Welsh and English
Strategic Leadership
Team Management
Crisis Communication
Stakeholder Engagement
Media Relations
Digital Communication Platforms
Public Relations
Content Development
Project Management
Analytical Skills
Interpersonal Skills
Adaptability
Public Policy Understanding

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in communications, particularly in the public sector. Emphasise your leadership skills and any bilingual capabilities, especially in Welsh.

Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic vision for communications. Mention specific examples of how you've successfully managed teams and handled crisis communications in the past.

Showcase Bilingual Skills: Since fluency in Welsh is a requirement, ensure you demonstrate your language proficiency. Consider including a brief section in Welsh within your application to highlight your skills.

Highlight Relevant Achievements: Include quantifiable achievements from your previous roles that demonstrate your impact in communications. This could be successful campaigns, improved engagement metrics, or effective crisis management.

How to prepare for a job interview at Hays Specialist Recruitment Limited

✨Showcase Your Bilingual Skills

Since the role requires fluency in both Welsh and English, be prepared to demonstrate your language skills during the interview. You might be asked to discuss your experience in both languages or even answer questions in Welsh to showcase your proficiency.

✨Highlight Leadership Experience

As a Communications Manager, you'll be leading a team of 8. Share specific examples of how you've successfully managed teams in the past, focusing on your leadership style, how you foster professional development, and any challenges you've overcome.

✨Prepare for Crisis Communication Scenarios

Given the importance of crisis communications in this role, think about past experiences where you've had to manage a crisis. Be ready to discuss your approach, the strategies you employed, and the outcomes of those situations.

✨Understand the Organisation's Public Messaging

Research the public sector organisation thoroughly. Familiarise yourself with their current communications strategies and public messaging. This will allow you to speak knowledgeably about how you can contribute to their goals and improve their engagement with the public.

Communications Manager
Hays Specialist Recruitment Limited
Location: Conwy
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