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For Companies At a Glance
- Tasks: Support sales with technical expertise and build strong customer relationships.
- Company: Join a leading medical technology firm with a focus on innovation.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Make a real impact in the medical field while developing your engineering skills.
- Qualifications: Degree in Mechanical or Electrical Engineering or relevant experience.
- Other info: Dynamic role with opportunities for travel across the UK and Europe.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced engineer who loves building customer relationships and supporting sales with deep technical expertise? This is an exciting opportunity to join a well-established organisation in the medical technology and specialist gas systems sector, supporting clients across the UK and Europe.
About the Role
We are looking for a motivated Technical Sales & Applications Engineer to act as the technical bridge between customers, sales teams and product specialists. You will provide expert application support, deliver product demonstrations, and play a key role in growing market confidence in a highly technical product portfolio. You will also support installations and project coordination, ensuring customers receive a smooth, reliable and professional experience from initial enquiry through to delivery.
What You’ll Bring
- A degree in Mechanical or Electrical Engineering (4-year degree preferred), or 5+ years’ experience in applications engineering for medical, laboratory, breathing air, vacuum, or compressed gas systems
- 0-2 years of application engineering experience (entry-level considered with the correct degree)
- Ability to interpret pneumatic/hydraulic flow diagrams and general arrangement drawings
- Understanding of electrical drawings (advantageous)
- Proficiency with Microsoft Office (Word, Excel, PowerPoint)
- AutoCAD experience is beneficial
- Full, clean UK driving licence
Personal Skills
- Highly organised self-starter with excellent communication skills
- Able to explain complex technical concepts to non-technical audiences
- Strong problem-solving and analytical thinking
- Confident building long-term customer relationships
Product Areas You’ll Work With
- Halogenated Drug Recovery (HDR)
- Central Destruction Units (CDU)
- Abatement Systems
- Mechanical Space Products (Air & Vacuum systems)
Key Responsibilities
- Technical Sales Support
- Provide expert product knowledge during sales cycles
- Deliver technical demonstrations, POCs and POVs
- Act as a technical advisor to internal sales teams
- Customer Engagement
- Offer hands-on support with system installations and troubleshooting
- Communicate technical solutions clearly and professionally
- Build customer confidence through reliable, evidence-based guidance
- Collaboration & Reporting
- Work closely with the Area Sales Manager
- Liaise with the Business Line Manager and Global Product Manager for product development and validation
- Provide customer-driven feedback to support ongoing product improvement
- Project & Installation Support (UK & EU)
- Coordinate project documentation for field installations
- Track components, equipment and supplier deliveries
- Support system layout drawings and design requirements
- Manage quotes and spare parts for customers and suppliers
What Success Looks Like
- Customers feel confident in the product's performance
- Sales processes run more smoothly with fewer technical barriers
- Product development benefits from real-world customer input
What you need to do now
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Technical Support Engineer - Medical Installations in Chesterfield employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Medical Installations in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical technology field and let them know you're on the lookout for opportunities. You never know who might have a lead or can introduce you to someone at a company you're interested in.
✨Tip Number 2
Prepare for those interviews by practising common technical questions related to applications engineering. Brush up on your knowledge of pneumatic and hydraulic systems, as well as any specific products mentioned in the job description. Confidence is key!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past experiences where you successfully tackled technical challenges or improved customer satisfaction. Real-world examples will make you stand out!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Support Engineer - Medical Installations in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in applications engineering, especially in medical or gas systems. We want to see how your skills match the role, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. Remember, we love seeing genuine enthusiasm for the position!
Showcase Your Communication Skills: Since this role involves explaining complex concepts to non-technical audiences, make sure your application reflects your ability to communicate clearly. We appreciate candidates who can break down technical jargon into simple terms!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to medical installations and gas systems. Be prepared to discuss specific products and applications, as well as demonstrate your understanding of pneumatic and hydraulic flow diagrams.
✨Showcase Your Communication Skills
Since you'll be explaining complex concepts to non-technical audiences, practice how you can simplify technical jargon. Use examples from your past experiences where you've successfully communicated with customers or team members.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to troubleshoot issues during installations or provide technical support, and be ready to explain your thought process and the outcomes.
✨Demonstrate Your Organisational Skills
As a Technical Support Engineer, being organised is key. Prepare to discuss how you manage project documentation and coordinate installations. Share any tools or methods you use to keep track of tasks and deadlines.
